Priority Pursuit

How to Stand Out as a Small Business: Excellent Client Communication


Listen Later

Is your small business blending into the background?

Let's change that.

Upgrading your client communication can transform your brand from just another option to the go-to choice for your customers.

In this episode, we're really getting into the nitty-gritty of top-notch client communication. I share personal stories and insights on why quick, clear, and consistent communication is not just good for business; it's essential. You'll learn practical tips on responding promptly to inquiries, setting expectations right from the start, and keeping your clients in the loop every step of the way.

Plus, I’ve got a few tricks up our sleeves to help you personalize your customer's experience, making them feel valued and likely to return.

So join me in this episode for some real talk, insights, and actionable strategies that will shake up how you do client interactions.

Specifically, this episode highlights the following themes:

  • The significance of client communication
  • Principles for effective client communication
  • The impact of under-promising and over-delivering

Other Mentioned Links & Resources

Episode 014: 4 Easy Ways You Can Under Promise & Over Deliver to Your Customers
https://treefrogmarketing.com/four-ways-you-can-under-promise-over-deliver-to-your-clients

Episode 118: Four Systems Every Small Business Must Have to Increase Efficiency & Growth
https://treefrogmarketing.com/4-systems-every-small-business-must-have-to-increase-efficiency-growth

Learn more about Basecamp:
https://basecamp.com

Learn More About Treefrog’s Small Business Marketing Resources & Services
https://www.treefrogmarketing.com

Receive 50% Off Your First Year of HoneyBook:
https://www.treefrogmarketing.com/honeybook-coupon-code

Join the Priority Pursuit Podcast Facebook Community: https://www.facebook.com/groups/179106264013426

Follow or DM Treefrog Marketing on Instagram
https://www.instagram.com/treefroggers

Follow or DM Kelly Rice on Instagram
https://www.instagram.com/treefrogkelly

Follow or DM Victoria on Instagram:
https://www.instagram.com/victorialrayburn

...more
View all episodesView all episodes
Download on the App Store

Priority PursuitBy Treefrog Marketing

  • 5
  • 5
  • 5
  • 5
  • 5

5

20 ratings


More shows like Priority Pursuit

View all
Social Media Marketing Podcast by Michael Stelzner, Social Media Examiner

Social Media Marketing Podcast

1,443 Listeners

Entrepreneurs on Fire by John Lee Dumas of EOFire

Entrepreneurs on Fire

3,822 Listeners

The Amy Porterfield Show by Amy Porterfield

The Amy Porterfield Show

4,580 Listeners

The Six Figure Photography Podcast With Ben Hartley by Ben Hartley

The Six Figure Photography Podcast With Ben Hartley

315 Listeners

Why That Worked  – Presented by StoryBrand.ai by StoryBrand.ai

Why That Worked – Presented by StoryBrand.ai

1,939 Listeners

Marketing School - Digital Marketing and Online Marketing Tips by Eric Siu and Neil Patel

Marketing School - Digital Marketing and Online Marketing Tips

1,245 Listeners

The Goal Digger Podcast by Jenna Kutcher

The Goal Digger Podcast

12,053 Listeners

The Influencer Podcast by Julie Solomon

The Influencer Podcast

1,442 Listeners

Social Media Marketing Talk Show by Michael Stelzner, Social Media Examiner

Social Media Marketing Talk Show

82 Listeners

The Power in Purpose: A Podcast for Wedding Pros by Candice Coppola

The Power in Purpose: A Podcast for Wedding Pros

94 Listeners

The Jasmine Star Show by Jasmine Star

The Jasmine Star Show

2,581 Listeners

Wedding Pro CEO | Building Profitable Wedding Businesses by Brandee Gaar

Wedding Pro CEO | Building Profitable Wedding Businesses

117 Listeners

This Can't Be That Hard by Annemie Tonken

This Can't Be That Hard

123 Listeners

Marketing Made Simple by Powered by StoryBrand

Marketing Made Simple

284 Listeners

Marketing Against The Grain by Hubspot Media

Marketing Against The Grain

351 Listeners