Serving Success

How to Stay Emotionally Connected During High-Stress Service


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High-stress moments don’t have to break team morale. Taylor Scott shares how trust, preparation, and consistent communication help teams stay grounded and connected under pressure.


Takeaways:

  • Invest emotionally before high-pressure moments arrive
  • Build trust through early and frequent communication
  • Create stability with consistent, intentional conversations


Want to connect directly with industry thought leaders like today’s guest? MAJC has built a community of hospitality professionals, where insights and tools help drive sustainable, profitable businesses. To get early access to the MAJC community, sign up at www.MAJC.ai.

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Serving SuccessBy Matt Jennings