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You've just interviewed another strong head of ops. Great CV, good energy. Three months in, every hard decision still lands on your desk. There's one hire that changes that—and it isn't them. The one hire is the difference between you working 7 days a week and the business actually running without you in every room.If this is you, it doesn't mean you're failing. It means you've hit the stage where functional heads stop working. You keep hiring subordinates when your business now needs a peer. I'm Dominic Monkhouse. In this video, I'm showing you the one hire, the three mistakes founders make before they get it right, and the five questions that tell you whether the person in front of you is actually the one.⏱️ TIMESTAMPS:0:00 - You Hired Another Strong Head of Ops, But Every Decision Still Lands on Your Desk0:54 - The Move That Breaks Through: Someone Who Runs the Week1:32 - The Elevate Leader of the 2-Day-a-Week CEO Blueprint1:47 - This Hire Looks Different in Every Business3:05 - What's Your Biggest Gap, and Who Can Cover It Better Than You?3:34 - The Cost of Carrying Both Jobs: Enterprise Value Walking Out the Door4:41 - Three Classic Mistakes When Making This Hire6:40 - Five Questions to Spot the Right One Quickly9:03 - Three Rules for the First 90 DaysKEY TAKEAWAYS:- Functional heads optimise locally—sales hit its number, ops hit its number, the business misses its number- You're not hiring a title—you're hiring another grown-up you can lean on- The cost of being the bottleneck: seven figures of enterprise value walking out the door every quarter- Bigger, not big—hire the person who's just led the transition you're about to make- Five questions: Stage experience, Can they disagree, Think in numbers, Own outcomes, Stretch your team- Don't undermine them in week one, give them one big call in month one, use the two-chair rule- Block 2 hours/week one-to-one for first 6 months—senior doesn't mean psychic📧 Want one email a day to get your time back and stop firefighting? 33 lessons in the description: https://join.monkhouseandcompany.com/33-days-of-no-bollocks-business-insights?video=ILVx7NpvkWE📞 Ready to build a moat around your champions? Book a call: https://book.monkhouseandcompany.com/founder-freedom-call?video=ILVx7NpvkWE→ FOLLOW DOMINIC MONKHOUSE:LinkedIn: 👔 https://www.linkedin.com/in/dominicmonkhouse/Website: https://www.monkhouseandcompany.comABOUT DOMINIC:I'm a UK-based business coach who helps founder-CEOs scale their companies from 50 to 250 employees. I've scaled two UK tech companies to £30M ARR in five years. Now, my mission is to help 2,000 British companies build systems that scale without the founder at the centre of everything.You can buy compliance. You can't buy judgment.#FounderCEO #Leadership #Hiring #ScalingBusiness
By Dominic MonkhouseYou've just interviewed another strong head of ops. Great CV, good energy. Three months in, every hard decision still lands on your desk. There's one hire that changes that—and it isn't them. The one hire is the difference between you working 7 days a week and the business actually running without you in every room.If this is you, it doesn't mean you're failing. It means you've hit the stage where functional heads stop working. You keep hiring subordinates when your business now needs a peer. I'm Dominic Monkhouse. In this video, I'm showing you the one hire, the three mistakes founders make before they get it right, and the five questions that tell you whether the person in front of you is actually the one.⏱️ TIMESTAMPS:0:00 - You Hired Another Strong Head of Ops, But Every Decision Still Lands on Your Desk0:54 - The Move That Breaks Through: Someone Who Runs the Week1:32 - The Elevate Leader of the 2-Day-a-Week CEO Blueprint1:47 - This Hire Looks Different in Every Business3:05 - What's Your Biggest Gap, and Who Can Cover It Better Than You?3:34 - The Cost of Carrying Both Jobs: Enterprise Value Walking Out the Door4:41 - Three Classic Mistakes When Making This Hire6:40 - Five Questions to Spot the Right One Quickly9:03 - Three Rules for the First 90 DaysKEY TAKEAWAYS:- Functional heads optimise locally—sales hit its number, ops hit its number, the business misses its number- You're not hiring a title—you're hiring another grown-up you can lean on- The cost of being the bottleneck: seven figures of enterprise value walking out the door every quarter- Bigger, not big—hire the person who's just led the transition you're about to make- Five questions: Stage experience, Can they disagree, Think in numbers, Own outcomes, Stretch your team- Don't undermine them in week one, give them one big call in month one, use the two-chair rule- Block 2 hours/week one-to-one for first 6 months—senior doesn't mean psychic📧 Want one email a day to get your time back and stop firefighting? 33 lessons in the description: https://join.monkhouseandcompany.com/33-days-of-no-bollocks-business-insights?video=ILVx7NpvkWE📞 Ready to build a moat around your champions? Book a call: https://book.monkhouseandcompany.com/founder-freedom-call?video=ILVx7NpvkWE→ FOLLOW DOMINIC MONKHOUSE:LinkedIn: 👔 https://www.linkedin.com/in/dominicmonkhouse/Website: https://www.monkhouseandcompany.comABOUT DOMINIC:I'm a UK-based business coach who helps founder-CEOs scale their companies from 50 to 250 employees. I've scaled two UK tech companies to £30M ARR in five years. Now, my mission is to help 2,000 British companies build systems that scale without the founder at the centre of everything.You can buy compliance. You can't buy judgment.#FounderCEO #Leadership #Hiring #ScalingBusiness