One of your technicians needs a tool and doesn't know where it is. So he goes and asks another, who doesn’t know either, so they go and ask a third tech, who, by the way, also doesn’t know where that tool is. Now you have a group of people roaming around your auto shop, and you're losing money. All this hassle could’ve been avoided with one word: organization.

In this episode, Reiny Salmen joins us to talk about one of the most overlooked topics in the automotive industry: organization. Reiny is the owner of Loyola Service in Glenview, Illinois, a business he transformed from a “hot mess” into an efficient, easy-to-navigate shop with spot-on inventory and systems that actually work.

Tune in to episode 117 of Maximum Octane and learn how organizing your auto shop can become a cornerstone of your culture, boost your KPIs, and make your internal customers happier. You'll also hear Reiny talk about the magical before and after of investing heavily in organizing Loyola Service, the importance of holding your internal customers accountable, why an organized shop produces more (and more efficiently), and much more.

In This Episode, You Will Learn:

• Why shop organization is crucial (3:40)
• An organized auto shop can transform customers' experience (6:00)
• Why internal customers must be held accountable (14:10)
• Why organized auto shops produce more and more efficiently (18:10)
• Reiny shares organizational strategies and tools (23:00)
• Are organized auto shops easier to prepare for succession? (28:20)

Connect with Reiny Salmen:

• Loyola Service website
• Get a hold of Imperial Supplies LLC

Let's connect:

• Website
• LinkedIn
• Facebook
• Email: [email protected]

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