Why do employees stay at a company for 25, 40, even 50 years? In this episode of Ratchet+Wrench Radio, Josh Wilber discusses the hiring and retention lessons behind Grote Industries’ 125-year legacy. From identifying future leaders and navigating generational shifts to avoiding costly hiring compromises, Wilber shares practical strategies shop owners can use right now to build stronger teams, improve retention, and create a workplace people genuinely want to be part of.

Giving back can do more than support a good cause—it can also strengthen your shop's reputation and deepen customer loyalty. In this episode of Ratchet+Wrench Radio, Christine Schaffran talks with Adam Sutton, CEO of DX3 Brands and RNR Tire Express, about how shop owners can turn community involvement into a strategic advantage by creating meaningful, authentic connections in their local markets.

Congress recently advanced legislation addressing Right to Repair, but the final language looks much different than what independent repair advocates originally sought. Bill Hanvey, president and CEO of the Auto Care Association, joins Ratchet+Wrench Radio to explain what made it into the bill, what was left out, what happens next, and how shop owners can help shape the future of vehicle data access and consumer choice.

In the final episode of Financial Future of Independent Auto Repair, CPA Nick Papakyrikos connects the dots between profitability, shop valuation, and long-term wealth creation. From the “Rule of 130” to the power of a “second bite of the apple,” Nick breaks down how shop owners can turn a successful business into generational wealth—while avoiding the mistakes that leave too much risk tied up in one asset.

In episode two of this special Ratchet+Wrench Radio series, The Financial Future of Independent Auto Repair Shops, CPA Nick Papakyrikos unpacks one of the industry’s hottest—and most misunderstood—topics: private equity. From EBITDA and shop valuations to platform companies and generational wealth, Nick explains why investors see independent repair shops as prime opportunities, even when owners feel burned out or undervalued. Whether you plan to sell someday or grow for the long haul, this episode breaks down the financial game reshaping the aftermarket—and how shop owners can stop thinking like technicians and start thinking like investors.

CPA Nick Papakyrikos joins Ratchet+Wrench Radio host Christine Schaffran for Episode 1 of a three-part series on why busy shops still struggle financially, what private equity sees in the industry, and how shop owners can build lasting wealth instead of burnout.

Ashley Jo Bloom, co-owner of PNW Automotive, talks about growing up in the garage, redefining shop culture, empowering future technicians, and building a family business designed to last for generations.

Technicians are speaking up—and the message is clear. From pay and career paths to culture and communication, this episode dives into what shop owners must understand (and do differently) to compete for talent in 2026.

Think your shop is just four walls and a lift? Think again. Discover how real estate strategies like sale leasebacks can fuel expansion, boost liquidity, and reshape the way you grow your business.

Between difficult customers, endless to-do lists, and constant problem-solving, it’s easy for shop owners to operate on autopilot. In this episode of Ratchet+Wrench Radio, Margaret Light explains how simple mindfulness habits can help you slow down, think clearly, and lead more effectively—without adding another task to your day.