In this episode, Rick White from 180BIZ challenges the myth of control that so many auto repair shop owners cling to—and reveals a more powerful path forward: leading through influence and practicing acceptance.

Rick walks listeners through the real difference between what shop owners think they control and what they actually do. He explains why trying to force results leads to frustration, and how understanding influence can turn a disengaged team into one that’s motivated and aligned.

Listeners will also learn why acceptance isn’t weakness—it’s wisdom. It’s how great leaders turn unexpected outcomes into learning moments that fuel growth.

If you’re tired of chasing control and ready to lead with clarity, connection, and purpose, this episode is for you.

In this episode of Just ONE Thing, Rick White dives into the game-changer for busy auto shop owners: performance measurement. Discover how tracking the right metrics separates mere “motion” from real “movement” in your business. Rick unpacks why keeping it simple, visible, and accountable is all it takes to pinpoint what’s working, identify issues before they spiral, and sustain momentum.

Tune in to learn Rick’s three-step framework for effective measurement. Whether you’re overwhelmed by day-to-day operations or hungry for growth, this episode will give you the clarity you need to turn busy work into meaningful progress.

Struggling to close sales in your auto repair shop? In this episode of Just ONE Thing, Rick White reveals why the key to closing isn’t pressure—it’s confidence built through caring and curiosity. Learn how to shift your mindset, ask better questions, and become a trusted guide for your customers. Stop selling. Start helping. And watch your sales grow.

Is persistence always a good thing? In this episode of Just ONE Thing, Rick White challenges the idea that pushing harder is NOT always the answer. Learn why persistence without insight leads to frustration—and discover a 5-step cycle to help you turn effort into real progress.

🎧 Tune in now and subscribe to My Just One Thing for more practical insights every week!

Are fear and hope clouding your auto repair shop's success? In this episode of Just ONE Thing, Rick White reveals how hidden emotions can blind your judgment—and how to replace them with clarity, curiosity, and better decision-making. Clear the clouds and unlock new opportunities today!

In this episode of Just ONE Thing, Rick White breaks down the difference between situational comfort and strategic comfort—and why mistaking the two can hurt your shop.

Just because things feel better (like cash flow or staffing) doesn’t mean you’re in the clear. Rick shares how to spot false comfort, build true stability, and avoid slipping back into survival mode.

🎧 Listen now and stay uncomfortable—in the best way.

In this episode of Just ONE Thing , Rick White explores how information can either help or hurt your shop. From a $6,000 mistake made by a master tech to the trap of endless learning, Rick explains why knowing isn’t enough—you have to apply what you learn. He shares how to avoid both information overload and information avoidance, and gives you two simple questions to ask after learning anything new. If you're ready to turn knowledge into action and move your business forward, don’t miss this one.

Welcome back to Just ONE Thing—the weekly pit stop where we turn one powerful insight into real‑world results for your shop. I’m Rick White from 180BIZ, and today we’re shifting gears from “making more sales” to making more money.

Too many shop owners chase volume like it’s the finish line, only to stall out when the month outruns the money. In this episode, I break down why sales ≠ profit and share the three‑part “profit trifecta” every shop needs: attract customers who value quality, stick to the work you do best, and accept only the jobs that pay. 

If you’ve ever felt buried under busy work that doesn’t boost the bottom line, this conversation is your roadmap back to healthy margins and happier Mondays. Buckle up, grab your favorite wrench (or coffee mug), and let’s dive in!

Hey, Rick White here from 180BIZ, and welcome to episode 200 of the Just ONE Thing podcast. Can you believe it? Two hundred episodes — wow. First, thank you for being here, whether you're a long-time listener or this is your very first episode. I appreciate you.

Today’s episode is gonna hit a little different — we’re talking about verbs. Yep, you heard me right — verbs. And if you're thinking, “Rick, what does grammar have to do with running an auto repair shop?” — hang tight, because this one’s powerful.

Here’s the deal: most of us get stuck defining ourselves with labels. “I am this,” “I’m not that.” But I want to flip the script today. You’re not a noun — you’re a verb. You’re not just a “shop owner,” you serve, you help, you lead, you solve problems. And when you start showing up like that — with action — everything starts to change. Your team, your customers, your business… they all respond differently when you're driven by what you do, not just by what you call yourself.

So let’s dive in and talk about how verbs can transform your mindset, your leadership, and your shop’s profitability. This one’s short, but it’s powerful. Let’s go.

In this episode of Just ONE Thing, Rick White of 180BIZ shares how to turn everyday encounters into powerful coaching moments. By asking three simple yet impactful questions, you can help others focus on opportunities, clarify outcomes, and take ownership of their success.

Joined by John Firm from Texas Two Step Training, Rick models how these questions can create clarity and momentum in real time. Whether you're leading a team or just looking to have more meaningful conversations, this episode is packed with practical insight you can use today.