The Jaded Mechanic Podcast

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In this episode, Jeff is with Josh Farris, a Mini Cooper dealership technician from Grand Rapids, Michigan, to talk about diagnostics, dealership life, flat rate pay, and career growth. Josh shares his journey from working on a 1995 Lumina to gaining experience at independent shops, Volkswagen, Lexus, and Mini. They discuss electrical and CAN bus diagnostics, corrosion, warranty work, dispatching, advisor training, and the impact of low paying work on technician morale. The conversation also covers why technicians should be paid for DVIs and inspections, how tool costs can create unnecessary pressure, and why strong communication and integrity matter in automotive repair. Josh also shares his goal of moving into leadership so he can advocate for technicians while helping shops remain profitable.

Timestamps:

00:00 Why Diagnostics Matter
00:50 Podcast Intro and ASTA Trip
01:18 Josh Joins Mini Dealer Life
03:49 Mini Electrical Nightmares
04:52 Early Tinkering Origins
06:00 First Big Fix: Lumina
07:23 Apprenticeship and Licensing Path
08:57 Host First Car Story
11:51 Mods and CAN Bus Problems
13:21 Shop Shutdown to Dealership Track
16:27 Pay Gaps and Flat Rate Reality
18:51 Lexus vs. German Engineering
25:15 Warranty Time Controversy
34:01 Advisor Training and DMS Struggles
37:31 Advisor Knowledge Gap
39:31 Train Advisors First
40:50 Bad Explanations Hurt Trust
42:52 Selling Without Division
45:36 Flat Rate Pay Stress
55:21 Stop Doing Freebies
58:34 Becoming the Mini Lead
01:03:25 Advocacy Through Communication
01:05:38 DVIs and Getting Paid
01:08:33 Tools Over Toolboxes
01:15:15 Warranty and Brand Hype
01:19:14 Tool Brand Stigma
01:20:05 Removing Tool Barriers
01:21:09 Five Year Career Goals
01:22:29 Confidence in Diagnostics
01:24:09 Getting Humbled
01:26:38 Management Stress and Advocacy
01:29:31 Customer Communication Matters
01:31:54 Dealer vs. Independent Path
01:35:11 Training and AI Shift
01:38:54 AI Limits and Reality
01:44:52 Building Diagnostic Talent
01:52:36 Accountability and Integrity
01:59:26 Closing Thanks and Sponsors 

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In this episode, Jeff Compton sits down with Zach Fogle, a 26 year old technician from Idyllwild, California, to discuss shop life, training, technology, and the challenges facing modern technicians. Zach shares his experience working at a small multi generation shop with a towing fleet, including the frustrations of being pulled away from repair work, outdated equipment, limited tooling, inconsistent processes, and low labor rates. They also discuss customer supplied parts, diagnostics, programming, ADAS, Tekmetric, documentation, liability, and why investing in the right tools and training can help reduce comebacks and improve productivity.

The conversation closes with Zach’s hopes for the shop’s future, the importance of networking, and plans to keep learning through industry events and training.

Timestamps:

00:00 Control and Legacy
00:51 Podcast Welcome and Weather
01:36 California Life and Snow
02:52 Zach’s Background in Shops
07:45 Towing Duties and Frustrations
13:14 Paperwork and Processes
22:03 Rates, Pricing and Matrices
27:13 Tooling Gaps and ADAS
32:54 Right Tools and Liability
40:23 Programming and Modern Brakes
45:01 Trust and Service Information
45:30 Hourly Pay Dynamics
46:16 TechMetric Chaos
47:56 Paper to Software
50:23 Canned Jobs Missing
52:19 Older Tech and Tech Gap
53:41 Parts and Customer Parts
55:13 Know Your Numbers
57:20 Tire Plug Interruptions
01:01:51 Free Fluid Check Rants
01:03:56 Coolant Top Off Liability
01:06:51 Charge True Value
01:09:26 Wrong Parts and Returns
01:11:49 One Caliper Debate
01:19:52 Succession and Future
01:23:37 Training Investment Mindset
01:25:16 Training Cuts Comebacks
01:27:01 Self Taught Learning Paths
01:28:31 Proving Your Value
01:32:06 Shop Culture Inspiration
01:34:19 Power of Networking
01:38:29 Finding Your Diag Niche
01:43:28 Avoiding Project Car Traps
01:48:15 Events and Succession Plan
01:56:16 Modern Tech Over Old
01:58:24 Final Thanks and Sponsor

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In this episode, Jeff Compton sits down with JT the Car Guy, a longtime Chrysler and Stellantis technician and YouTube creator, to discuss dealership life, content creation, and the changing automotive industry. JT shares his journey through two decades in Chrysler dealerships, the value of brand specific experience, and the challenges facing technicians today. They also discuss flat rate, apprenticeships, EVs, MPI videos, service advisors, diagnostic support, OEM parts, and the realities of working in a dealership.

The conversation also explores building a YouTube channel, handling criticism, staying anonymous online, sharing knowledge without gatekeeping, and balancing life as a technician with life as a content creator.

Timestamps:

00:00 OEM vs. Aluminum Cooler
00:57 Podcast Welcome and Guest Intro
02:30 Two YouTube Channels Explained
04:57 Handling Haters and Censorship
05:52 JT’s Origin Story in Dealerships
07:28 PT Cruiser Era and Reputation
09:45 Filming Limits and Brand Focus
13:47 Training Apprentices and EV Shift
18:28 Old School Tools and Engine Talk
24:02 Flat Rate Pay and Tech Shortage
26:37 MPI Videos and Advisor Role
31:02 Comebacks and Customer Service
33:47 EGR to VVT and Vacuum Pumps
35:15 Vacuum Pump Talk
35:37 Cousin Pookie Origin
37:55 Troubleshooter Life
38:57 OEM Parts Only
39:40 Dealer Diagnostic Reality
43:16 Recalls and Dispatch
45:17 Dash Work Nightmares
48:03 DIY Comment Wars
50:00 YouTube Creator Economics
53:58 Early YouTube Influences
58:34 Instructor vs. Freedom
01:02:10 Sharing Fixes, Not Gatekeeping
01:04:22 Forums and Allpar Days
01:06:16 AI Customers and STAR Cases
01:10:30 Future of Remote Diagnostics
01:13:23 Network Fix Saves the Day
01:14:18 Toyota Yoda Pay Dispute
01:15:48 Staying Anonymous Online
01:19:00 Creator vs. Shop Tech
01:21:27 Warranty Time Reality
01:24:03 Caravan Steering Rack Saga
01:26:37 EV Future and Health
01:30:15 Training Apprentices Today
01:32:39 Tool Trucks vs. Retail
01:37:04 Advice for New Techs
01:40:30 SEMA and LLC Protection
01:42:39 Dorman Cooler Controversy
01:46:54 Wrap Up and Channels
01:51:07 Final Thanks and Outro

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In this episode, Jeff and Aniz talk about shop schedules, training, shop culture, and the value of finding the right people in the automotive industry. They discuss why seven day operations are not the right fit for every shop, how technicians should be part of scheduling decisions, and why events like ASTA can provide valuable training, networking, and lasting connections.

The conversation also covers customer service, improving shop processes, budgeting for training, raising rates, investing in your team, and making more time for family.

Timestamps:

00:00 Seven Days Debate
00:48 Why ASTA Is Worth It
03:08 Canada Training Gap
06:48 This Year’s ASTA Goals
08:51 Finding Your People
11:30 Culture and Hiring Right
12:46 Service Value in Details
14:25 Tire Season Efficiency
17:08 Training Pays Dividends
19:46 Shop Hours and Team Buy In
24:13 Time, Family, and Balance
26:13 Wealth Versus Regrets
27:03 Work Addiction Warning Signs
28:47 Generational Wealth Pitfalls
30:23 Teaching Kids Money
32:17 Nurture Business With Training
33:49 Events That Change Lives
37:11 Stop Going It Alone
38:44 Budgeting for Training Trips
40:16 Raise Rates and Value Labor
43:31 Give Back and Connect
46:10 Their Podcast and Community
47:54 Final Push and Thanks

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In this episode, Jeff Compton sits down with Aniz Lavji to talk about shop growth, better workflow, and the value of finding your people in the automotive industry.

Aniz shares how hiring a service advisor and adding a second licensed technician helped improve customer service, reduce stress, and give him more time to focus on the business. They also discuss the challenges small shops face when big jobs tie up bays, create delays, and lead to rushed work or comebacks.

Aniz also shares how he discovered Jeff’s podcast and why attending ASTA alone became such an important experience. What started as a solo trip turned into new friendships, practical learning, and a stronger connection to the industry community.

Timestamps:

00:00 Finding Family at ASTA
00:57 Podcast Welcome and Introductions
01:26 Jeep Repairs and Shop Chaos
02:32 Hiring Staff and Serving Customers
05:17 Big Jobs vs. Easy Money
09:51 How Anis Found the Podcast
11:55 Proactive Ownership and Learning
16:05 Why ASTA Changed Everything
17:15 Walking In Alone and Meeting Jeff
20:41 ASTA vs. Vision and Real Connections
22:34 Lobby Talks and Practical Nuggets
28:29 Wrap Up and Call to Action

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In this episode, Jeff sits down with Ben and Jenna of 3Ts Automotive to talk about mobile automotive repair, business growth, marriage, and building a business online. Ben and Jenna share the realities of running a high volume mobile business, from working in extreme heat to managing customer expectations and diagnosing vehicles on camera. They discuss their plans for a future brick and mortar shop, the challenges of growing a YouTube channel, and why staying authentic matters more than chasing views.

The conversation also covers pricing, profitability, parts sourcing, scheduling, maintenance, industry misinformation, online trolls, and the importance of supporting technicians who want to do quality work. They also share lessons on working together as a couple, avoiding burnout, staying focused on your own journey, and keeping the business fundamentals ahead of social media.

Timestamps:

00:00 Ignore Online Hype
00:36 Meet 3Ts Automotive
01:02 Heat and Going Brick and Mortar
04:23 Working With Your Spouse
09:57 Filming Real Diagnostics
11:32 Authenticity Over Views
14:35 Trolls and Teaching Values
19:12 Pricing Labor and Profit
23:34 Wild Customer Calls
32:16 No Means No Requests
33:34 Turbo Noise Request
34:14 Why Enthusiast Cars Hurt
35:46 The Never Ending Project
39:40 Parts Sourcing Reality
40:23 Friends and Family Pricing Trap
43:56 Home Shop Time Management
46:53 Hemi Truck No Start Mystery
50:16 Flexible Repair Philosophy
54:24 Maintenance First Hard Truths
59:42 Social Media Pricing Damage
01:08:03 Battery Light Surprise
01:08:52 Alternator Fix Then Stalls
01:10:42 Cat Converter Root Cause
01:11:23 Parts Quality Domino Effect
01:14:10 Parking Lot Mechanics Debate
01:17:34 Regulation and Certification
01:22:24 Building the Skool Community
01:28:21 Rage Bait and Misinformation
01:34:43 Staying Positive Online
01:40:00 Profitability and Public Perception
01:42:49 Who to Argue With
01:45:14 Quiet Supporters Matter
01:46:51 Handling Trolls Online
01:48:12 Who Deserves a Platform
01:49:57 Internet Outsiders Weigh In
01:53:36 Stay the Course
01:54:51 Working With Your Spouse
01:59:35 Mobile Life and Burnout
02:02:14 ADHD, Anxiety and Focus
02:06:08 Stop Comparing Journeys
02:08:03 Closing Advice and Growth
02:10:22 Content Second, Business First
02:13:18 Revenue Goals and Training
02:16:04 Thanks, Sponsors and Community
02:18:23 Final Sign Off and CTA

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In this episode, Jeff Compton talks with Tanner Waters, a field and shop technician in rural Montana, about his path into the trade and what life is like working on tractors, combines, and hay equipment. Tanner shares his apprenticeship experience, field diagnostics, long drives, and major repairs while comparing hourly efficiency pay with flat rate.

The conversation also explores why younger technicians leave the industry, the importance of shop culture and leadership, technician communication, diagnostic time, training apprentices, and the future of agricultural equipment with autonomy, EVs, emissions, and right to repair.

Timestamps:

00:00 Shop Culture Wins
 00:34 Podcast Intro and Guest Setup
 01:45 Montana Life and Fishing Talk
 02:43 How Tanner Got Wrenching
 03:24 Corvette and Hemi Memories
 05:43 Wrangler Ownership and Oil Cooler
 08:41 Life as a Field Tech
 11:55 Winter Regens and Emissions
 13:36 From Kenworth to John Deere
 14:32 Old-School Trucks and Cabovers
 18:17 Apprenticeship Tools and Toolboxes
 22:50 Princess Auto and Canada Road Trip
 26:14 MMA Stories
 31:02 The Missing Age Group in the Trade
 32:00 The Flat Rate Gap
 34:48 Recalls and PIPs
 36:08 Why Technicians Leave
 40:54 Hourly Efficiency Pay
 51:18 Workflow Support Roles
 55:03 Technicians Selling the Job
 59:54 Pre-Authorizing Repairs
 01:04:18 Why Diagnostics Take Time
 01:09:50 Transmission Service Expectations
 01:11:05 Free Diagnostics vs. Evaluation
 01:13:08 Asking Better Questions
 01:14:07 Intermittent Turbo Faults
 01:15:19 Parts Quality Reality Check
 01:18:39 Build Quality and Technician Pay
 01:20:54 Training Apprentices the Right Way
 01:23:27 Motivation and Career Paths
 01:27:13 Turnover and Leadership
 01:32:56 Ag Tech Levels and Certifications
 01:34:08 Autonomy and Electric Agriculture
 01:38:29 EVs in Rural Life
 01:41:32 Muscle Cars and Collectors
 01:44:49 Jeep Ducks Culture
 01:45:53 The Top-Off Jeep Debate
 01:47:13 Wrangler Tops and Leaks
 01:48:26 Refrigerant Changes and 1234yf
 01:49:58 AC Repair Customer Headaches
 01:52:57 DIY Refrigerant Cans and Regulations
 01:57:29 Right to Repair Deere
 02:01:26 Technician Shortage and OTA Updates
 02:04:36 Self-Driving and Subscriptions
 02:08:54 Shop Culture and Career
 02:13:35 Events, Sponsors, and Farewell

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In this episode, Jeff talks with Oregon technician Sean Pierce about his unconventional path into automotive repair, from car audio and alarms to trade school, ASE certifications, and advanced diagnostics. Sean shares lessons from working on exotic vehicles and Sprinters, explains why process and proper brake work matter, and discusses his shop’s hourly-plus-bonus pay structure and technician development pipeline. They also explore scan tools, hybrids and EVs, ADAS calibration, liability, parts quality, and the challenges of bringing the next generation into the trade.

Timestamps:

00:00 Trade School Journey
 00:53 Podcast Intro and Wildfires
 01:30 Farm Life and Animals
 02:58 Toyota vs. Sprinter Shop Specialties
 03:44 Sprinter Repair Nightmares
 06:55 Car Audio and Euro Roots
 10:57 Exotic Car Installs and Ferrari Stress
 12:48 Becoming a Technician and Earning ASEs
 15:52 Training Technicians the Right Way
 18:00 Pay Plans and Shop Culture
 20:21 Building a Community Reputation
 26:14 Parts Quality and Counterfeit Components
 35:26 On-Car Rotor Truing
 38:40 Hub Preparation and Brake Vibration
 41:28 Flat Rate vs. Quality
 43:05 Proper Brake Bedding
 45:56 Why Diagnostics Is Addictive
 51:33 Setting Diagnostic Expectations
 57:44 Audi S8 Diagnostic Nightmare
 01:03:49 Scan Tools and Diagnostic Resources
 01:08:38 Hybrids and EVs
 01:13:03 EV HVAC Safety Warnings
 01:14:11 ADAS and Calibration
 01:15:53 Tesla and Self-Driving Reality
 01:17:25 Calibration Liability and Pay
 01:25:07 What Frustrates Technicians Today
 01:27:49 How Passion Changes With Age
 01:31:22 Side Work and Going Solo
 01:40:15 Building the Next Generation of Technicians
 01:48:13 Two-Year Goals and Wrap Up

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In this episode, Dustin Stutzman, a shop foreman and high-efficiency flat-rate technician, shares why he left engineering for the automotive industry and how he became a master technician without a dedicated mentor. Drawing from years in dealership service departments, Dustin explains how flat-rate pay, poor dispatching, and corporate policies often discourage quality repairs and technician development. The conversation explores AI, diagnostic pay, training, dealership culture, and what it will take to retain skilled technicians in the future.

Timestamps:

00:00 Learning Without Mentors
 00:47 From Engineering to Automotive
 01:51 Work-Life Balance and Career Values
 04:45 AI and the Future of Service Advisors
 07:16 Paying Technicians for Video Inspections
 11:45 The Shop Foreman Role
 14:07 Dispatching Work by Skill Level
 17:19 Solving a Cold-Start No-Start Mystery
 23:31 Fighting for Diagnostic Pay
 24:50 Feeling Appreciated by Great Leadership
 30:00 Leaving After Pay Cuts
 34:46 Dealer Groups and Industry Consolidation
 39:48 Becoming a Chrysler Master Technician
 42:40 Life on the Training Road
 43:27 Why Dustin Avoided GM
 44:30 Diesel Emissions and Warranty Pay
 49:02 Getting Diagnostic Time Approved Upfront
 55:40 Quoting Worst-Case Repairs
 57:53 Service vs. Parts Department Friction
 01:03:41 Dispatch Roulette at Dealerships
 01:05:15 Demanding Real Diagnostic Data
 01:05:46 The Air Filter Diagnostic Lesson
 01:11:25 Old-School Electrical Diagnostics
 01:13:57 Chrysler Warranty Pay and the Neon Squeak
 01:15:19 The 40-Hour Dash Rattle
 01:16:46 Brick Road Dash Rattle
 01:17:32 One-Shot Repair Success
 01:18:06 Foam-Filled Repair Solution
 01:19:25 Why Dustin Praises Chrysler WiTech
 01:21:09 Preventive Maintenance Matters
 01:22:34 Oil Change Reality Check
 01:25:19 The Cost of Oil Neglect
 01:29:45 Training Technicians Under Flat Rate
 01:33:18 The Missing Career Path for New Techs
 01:34:39 Learning by Doing
 01:37:45 Advocating for Better Pay and Metrics
 01:41:20 Dealer Groups and Technician Burnout
 01:45:07 The Technician Shortage and Pay Gap
 01:50:16 Keeping Great Technicians
 01:53:16 Closing Thoughts and Upcoming Events

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In this episode, Jeff welcomes Pennsylvania technician Brian DeCesare to discuss how the automotive industry can rebuild customer trust through honest inspections, ethical recommendations, and consistent shop practices. Brian shares his journey from growing up in his father's body shop to working in independent repair shops, reflecting on burnout, poor shop culture, and the challenges of being the only productive technician. The conversation also covers technician training, right to repair, ADAS, TPMS, EVAP diagnostics, mental health, and why industry events are helping create a stronger automotive community.

Timestamps:

00:00 Trust and Estimates
 00:46 Podcast Introduction and Guest
 02:04 Growing Up Around Auto Shops
 04:24 Choosing a Career in Automotive
 05:59 School, Sales, and Training
 07:36 First Shop and Subaru Lessons
 11:30 Dealer vs. Independent Shops
 14:22 Burnout as the Only Productive Technician
 16:47 New Shop, Same Challenges
 26:16 Building a Culture of Teaching
 32:45 Explaining Diagnostics to Customers
 33:39 Training Before the Internet
 34:09 Meeting Industry Mentors
 34:49 Calling Out Dishonest Shop Practices
 38:40 Doing Right by Customers
 41:30 The Reality of Dealership Life
 44:42 Pay Structures and Incentives
 46:38 Recommending Shops and Vehicles
 49:13 Jeep Network Diagnostics
 52:54 Programming Costs and Risks
 57:21 Right to Repair and Over-the-Air Updates
 01:03:53 ADAS Investment Challenges
 01:05:42 Safety Technology vs. Shop Budgets
 01:08:02 Privacy and Customer Trust
 01:08:53 Parking Sensors and ADAS
 01:09:28 Inspection Rules and Technician Responsibility
 01:10:30 The Reality of TPMS Neglect
 01:12:53 Self-Driving Vehicle Lockouts
 01:13:27 Vehicle Subscriptions and Ownership
 01:14:30 The Cost of Right to Repair
 01:16:07 Losing Veteran Technician Knowledge
 01:19:10 Shop Culture and Burnout
 01:23:32 Mental Health and Addiction
 01:28:15 The "Second 40 Hours" Trap
 01:32:39 Pay Plans and Oil Change Pricing
 01:39:56 Licensing and Vehicle Inspections
 01:45:00 Safety Standards and Loopholes
 01:46:57 Defeating Safety Systems
 01:48:18 The Value of TPMS
 01:49:20 Selling Tires with TPMS Sensors
 01:52:15 Advisor Pricing Mindset
 01:53:44 Proper TPMS Testing
 01:55:42 Why EVAP Codes Matter
 01:57:23 Solving the Technician Shortage
 01:59:36 Improving Access to Tools and Training
 02:03:37 Industry Events and Community
 02:08:45 The Future of the Automotive Community
 02:10:16 Reignited by Tools Conference
 02:12:15 Final Thanks and Sign-Off

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