Welcome to Industry Spotlight—a focused series hosted by Sam D’Arc, highlighting standout dealerships and innovative companies, and exploring the trends driving success in today’s automotive market.

Today, Sam sits down with Tom Bear, Platform Used Car Director at Cable Dahmer Automotive Group, Stephan Morris, Used Vehicle Acquisition Manager at Cable Dahmer Automotive Group, and Frank Zombo, Vice President of Sales at Auto Hauler Exchange.

This episode of the Car Dealership Guy Podcast is brought to you by Auto Hauler Exchange:

Auto Hauler Exchange - Ship Smarter. Pay Less. No Middlemen. Tired of brokers driving up costs and slowing you down? Auto Hauler Exchange puts YOU in control. ● Ship cars faster and cheaper with 5,500+ vetted carriers. ● Get cars delivered in just 4 days on average. ● Transparent pricing, no hidden fees, and real-time tracking. Move cars smarter. Move cars faster. Learn more @ autohaulerexchange.com

🚨 Don’t forget to subscribe to Car Dealership Guy Bites, for quick, daily insights into automotive retail — delivered in less than 5 minutes:

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Need help finding top automotive talent? Get started here: https://www.cdgrecruiting.com/

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Topics:

01:44 – What defines today's used car market?

02:42 – What strategies maximize used car profitability?

04:36 – How is Carvana reshaping dealer competition?

07:44 – What are the critical logistics challenges?

12:48 – How does Auto Hauler Exchange create value?

17:31 – What incentives effectively motivate carriers?

19:42 – How should dealers navigate market volatility?

20:37 – Why is shipping speed a competitive advantage?

25:47 – How will AI transform automotive logistics?

Check out Car Dealership Guy’s stuff:

CDG News ➤ https://news.dealershipguy.com/

CDG Jobs ➤ https://jobs.dealershipguy.com/

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This podcast is for informational purposes only and should not be relied upon as a basis for investment decisions.

Today I’m joined by Michael Wood, GM at Jaguar Land Rover Virginia Beach. We discuss Jaguar returning to its roots as a niche sports car brand, the existential crisis facing car dealerships, whether “negotiation-free” really matters—and more.

This episode is brought to you by:

1. SalesApe (AI Agent Group LTD) - SalesAPE is the AI sales rep built for dealerships - it understands your inventory and business, instantly engaging inbound leads as they come in, qualifying buyers, and booking appointments 24/7 without adding headcount. Whether you’re a franchised dealer, independent operator, or vendor selling into automotive, SalesAPE helps you convert more leads faster. Trusted by top-performing dealerships and backed by $20M from top VCs and the ex-Google CFO, it’s the smarter way to scale sales without the overhead. Try it for free @ salesape.ai/cardealershipguy

2. Cox Automotive - Dealers keep hearing that improving customer experience is the best way to boost profits— but what do consumers actually want? Retail360 — Cox Automotive’s comprehensive suite of solutions — powers true omnichannel experiences for consumers and dealers. With Retail360, powerful consumer insights enable predictive artificial intelligence and automation, all tailored for your dealership by industry-veteran performance managers. To learn how consumers prefer to shop, buy, and own vehicles, visit https://cox.auto/uh9Uy and download “The Evolving Consumer and How to Meet Their Needs,” the new eBook from Cox Automotive.

3. CDG Recruiting - The Go-To Talent Partner for Dealers. Hire pre-vetted GMs, sales, F&I, fixed ops, C-suite, and back-office talent—ready to perform. Faster hires, better results. Book a call → http://www.CDGRecruiting.com

🚨 Don’t forget to subscribe to Car Dealership Guy Bites, for quick, daily insights into automotive retail — delivered in less than 5 minutes:

Subscribe on Apple: https://carguymedia.com/apple_bites

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Need help finding top automotive talent? Get started here: https://www.cdgrecruiting.com/

Interested in advertising with Car Dealership Guy? Drop us a line here: https://cdgpartner.com

Interested in being considered as a guest on the podcast? Add your name here: https://bit.ly/3Suismu

Topics:

02:24 How did Michael transition to car sales?

03:14 Why adopt a negotiation-free sales model?

04:36 What defines luxury car customer expectations?

06:36 How to create a unique customer experience?

22:20 How must dealerships adapt for the future?

23:17 How to exceed customer expectations?

25:47 What are current market trends?

28:20 How is tech innovating dealerships?

30:05 What are Michael’s personal aspirations?

34:37 What is Jaguar’s new direction?

Check out Car Dealership Guy’s stuff:

CDG News ➤ https://news.dealershipguy.com/

CDG Jobs ➤ https://jobs.dealershipguy.com/

CDG Recruiting ➤ https://www.cdgrecruiting.com/

My Socials:

X ➤ x.com/GuyDealership

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Everything else ➤ dealershipguy.com

This podcast is for informational purposes only and should not be relied upon as a basis for investment decisions.

Today I’m joined by Oliver Phillips, COO of Qmerit. We break down the #1 EV problem dealers aren’t talking about—and how to solve it, why Florida is quietly becoming an EV powerhouse, how EVs are cutting through the political noise, and a whole lot more.

This episode is brought to you by:

1. OPENLANE - ‪The world’s leading online dealer marketplace for used cars, bringing you exclusive inventory, simple transactions, and better outcomes. Learn more @ https://www.openlane.com/

2. Experian Automotive - Like most Car Dealership Guy listeners, you’re constantly looking for the inside edge on the auto industry. So if you’re ready to step up your game to the next level—outpacing the competition and building customer loyalty—there’s only one place to go from here: Experian Automotive. They’re the only ones with exclusive data across vehicles, consumers, and credit—plus expert data scientists who connect the dots to uncover the insights you need. Get the industry-leading insights from Experian Automotive today! Learn more by visiting @ https://carguymedia.com/4cfcLjZ

3. Qmerit - Selling EVs can have a lot of friction points. But home charging installation shouldn’t be one of them. That’s why dealers and automakers trust Qmerit—the go-to expert for home charging installations. Join Qmerit’s dealership partner program and start earning referral incentives on every installation. Visit @ https://qmerit.com/carguy to learn more.

🚨 Don’t forget to subscribe to Car Dealership Guy Bites, for quick, daily insights into automotive retail — delivered in less than 5 minutes:

Subscribe on Apple: https://carguymedia.com/apple_bites

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Need help finding top automotive talent? Get started here: https://www.cdgrecruiting.com/

Interested in advertising with Car Dealership Guy? Drop us a line here: https://cdgpartner.com

Interested in being considered as a guest on the podcast? Add your name here: https://bit.ly/3Suismu

Topics:

00:16 – What’s the EV market’s state?

02:58 – How does Humira support EV charging?

05:00 – What challenges hinder EV adoption?

11:30 – What objections do EV buyers have?

15:22 – What’s the future of EVs?

23:17 – How to contact Oliver Phillips?

Check out Car Dealership Guy’s stuff:

CDG News ➤ https://news.dealershipguy.com/

CDG Jobs ➤ https://jobs.dealershipguy.com/

CDG Recruiting ➤ https://www.cdgrecruiting.com/

My Socials:

X ➤ x.com/GuyDealership

Instagram ➤ instagram.com/cardealershipguy/

TikTok ➤ tiktok.com/@guydealership

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Threads ➤ threads.net/@cardealershipguy

Facebook ➤ facebook.com/profile.php?id=100077402857683

Everything else ➤ dealershipguy.com

This podcast is for informational purposes only and should not be relied upon as a basis for investment decisions.

Today on the show: A powerhouse panel breaks down one of the most urgent issues facing auto retail — tariffs.

With major policy shifts on the horizon, I brought together some of the industry's top operators, economists, and insiders to cut through the noise and unpack what tariffs could mean for dealers, OEMs, and the entire retail ecosystem. This isn’t theory — it’s what’s coming, and how the smartest folks in the room are preparing.

Before we introduce today's panelists, this episode is brought to you by CDG Recruiting:

CDG Recruiting helps top dealers fill critical roles — fast. We combine deep industry expertise with unmatched reach across retail automotive. Whether it’s the C-suite, sales, service, ops or management — we’ll help you hire the right person, not just a person. Ready to hire? Book a call at https://cdgrecruiting.com

Today's panelists include:

Brett Morgan – CEO, Morgan Auto Group, one of the largest private dealer groups in the U.S. with a pulse on operations at scale.

Michael Speigl – Multi-store operator with Toyota, CDJR, Ford, and Subaru franchises under WEAuto. Brings a grounded dealer lens to the macro.

Cliff Banks – Publisher of The Banks Report. Cliff broke the tariff story and authored the industry’s go-to deep dive.

Jeremy Robb – Director of Economic and Industry Insights at Cox Automotive. Jeremy sets the data-driven context behind what’s happening and what’s coming.

Andy Wright – Auto retailer across German (Porsche, Mercedes), Japanese (Honda), and Korean (Hyundai) brands — bringing a diverse OEM view.

Jake Lebowitz – Partner at Raceway Auto Group, representing brands like Audi, Hyundai, Kia, Chevy, and Nissan. Brings a strong retail operator POV.

Brian Benstock – One of the largest Honda dealers globally. Known for strong views and strategic clarity.

Alan Haig – President of Haig Partners, the leading buy/sell advisory firm in automotive. Alan’s take on M&A and valuation risk is a must-hear.

Mike Stanton – President of NADA (National Automobile Dealers Association), representing the dealer body at the national policy level.

If you’re in automotive — retail, OEM, vendor, or investor — this is the conversation you need to hear.

🚨 Don’t forget to subscribe to Car Dealership Guy Bites, for quick, daily insights into automotive retail — delivered in less than 5 minutes:

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Need help finding top automotive talent? Get started here: https://www.cdgrecruiting.com/

Interested in advertising with Car Dealership Guy? Drop us a line here: https://cdgpartner.com

Interested in being considered as a guest on the podcast? Add your name here: https://bit.ly/3Suismu

Check out Car Dealership Guy’s stuff:

CDG News ➤ https://news.dealershipguy.com/

CDG Jobs ➤ https://jobs.dealershipguy.com/

CDG Recruiting ➤ https://www.cdgrecruiting.com/

My Socials:

X ➤ x.com/GuyDealership

Instagram ➤ instagram.com/cardealershipguy/

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Threads ➤ threads.net/@cardealershipguy

Facebook ➤ facebook.com/profile.php?id=100077402857683

Everything else ➤ dealershipguy.com

This podcast is for informational purposes only and should not be relied upon as a basis for investment decisions.

Today I’m joined by Chad Rycenga, Chief Product Officer at Authenticom. We’re breaking down the data battle playing out on dealership lots — how dealers are protecting customer info, where the threats are coming from, and how smart businesses are using data to unlock serious profits.

This episode is brought to you by:

1. CRC Transport LLC - If you’re tired of unreliable vehicle transport services or frustrated with delayed deliveries, you need to hear this. CRC Transport LLC operates as a premier carrier with a fleet of 320 trucks, ensuring punctual and secure deliveries tailored to your needs. Our substantial volume discounts empower your business to save on logistics costs. Take advantage of volume discounts today and drive success with CRC Transport! Explore options @ bit.ly/CRCtransport

2. CDG Recruiting - The Go-To Talent Partner for Dealers. Hire pre-vetted GMs, sales, F&I, fixed ops, C-suite, and back-office talent—ready to perform. Faster hires, better results. Book a call → http://www.CDGRecruiting.com

3. Authenticom - We streamline data syndication with DealerVault, the only NADA-endorsed data management platform, helping dealerships and vendors clean, consolidate, and seamlessly distribute their data to the partners that power their business. As the business behind the automotive business, we make your data work smarter—helping you cut costs, boost efficiency, and drive growth. Authenticom is hosting a data ‘cleanse’ giveaway of up to 10,000 records: https://carguymedia.com/3Xyf5N4

🚨 Don’t forget to subscribe to Car Dealership Guy Bites, for quick, daily insights into automotive retail — delivered in less than 5 minutes:

Subscribe on Apple: https://carguymedia.com/apple_bites

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Need help finding top automotive talent? Get started here: https://www.cdgrecruiting.com/

Interested in advertising with Car Dealership Guy? Drop us a line here: https://cdgpartner.com

Interested in being considered as a guest on the podcast? Add your name here: https://bit.ly/3Suismu

Topics:

00:12 What is the focus on data and dealerships?

01:42 What is Chad's background and industry insights?

03:56 What is Chad's current focus with dealers?

08:38 What challenges exist with dealer data?

15:28 How is monetization and vendor relationships handled?

17:43 What practical steps can dealers take?

23:37 What future developments are planned?

Check out Car Dealership Guy’s stuff:

CDG News ➤ https://news.dealershipguy.com/

CDG Jobs ➤ https://jobs.dealershipguy.com/

CDG Recruiting ➤ https://www.cdgrecruiting.com/

My Socials:

X ➤ x.com/GuyDealership

Instagram ➤ instagram.com/cardealershipguy/

TikTok ➤ tiktok.com/@guydealership

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Threads ➤ threads.net/@cardealershipguy

Facebook ➤ facebook.com/profile.php?id=100077402857683

Everything else ➤ dealershipguy.com

This podcast is for informational purposes only and should not be relied upon as a basis for investment decisions.

Today, I’m sitting down with Andrew Dahl, President at Dahl Automotive, a 12 franchise dealer group based in Wisconsin and Minnesota to discuss: How He's Scaling to $1B a Year, Why 'entitlement' almost ruined a 5th-generation family legacy, How he found found a higher power to change his life and much more.

This episode is brought to you by:

1. StoneEagle - Technicians hate writing repair stories, but incomplete documentation risks unpaid warranty claims. That’s why smart dealers are using Pencilwrench to save time, eliminate frustration, and ensure they get fully compensated for every repair. See how it works @ https://bit.ly/3DscNIw and get free setup and training when you sign up for one year. Mention code CDGWRENCH during your demo — and tell them Car Dealership Guy sent you!

2. Cox Automotive - Dealers keep hearing that improving customer experience is the best way to boost profits — but what do consumers actually want? Retail360 — Cox Automotive’s comprehensive suite of solutions — powers true omnichannel experiences for consumers and dealers. With Retail360, powerful consumer insights enable predictive artificial intelligence and automation, all tailored for your dealership by industry-veteran performance managers. To learn how consumers prefer to shop, buy, and own vehicles, visit @ https://www.coxautoinc.com/ and download “The Evolving Consumer and How to Meet Their Needs,” the new eBook from Cox Automotive.

3. CDG Recruiting - The Go-To Talent Partner for Dealers. Hire pre-vetted GMs, sales, F&I, fixed ops, C-suite, and back-office talent—ready to perform. Faster hires, better results. Book a call → http://www.CDGRecruiting.com

🚨 Don’t forget to subscribe to Car Dealership Guy Bites, for quick, daily insights into automotive retail — delivered in less than 5 minutes:

Subscribe on Apple: https://carguymedia.com/apple_bites

Subscribe on Spotify: https://carguymedia.com/spotify_bites

Subscribe on YouTube: https://carguymedia.com/youtube_bites

Need help finding top automotive talent? Get started here: https://www.cdgrecruiting.com/

Interested in advertising with Car Dealership Guy? Drop us a line here: https://cdgpartner.com

Interested in being considered as a guest on the podcast? Add your name here: https://bit.ly/3Suismu

Topics:

01:18 What were Andrew's early career struggles?

04:05 How did Andrew find purpose and faith?

05:22 What impact has Andrew had on business?

06:50 What challenges exist in the car business?

11:26 How is Andrew building his legacy?

16:16 What are Andrew's growth strategies?

25:24 How does Andrew balance profit and growth?

30:26 How does Andrew engage the community?

40:42 What are Andrew's industry concerns?

Check out Car Dealership Guy’s stuff:

CDG News ➤ https://news.dealershipguy.com/

CDG Jobs ➤ https://jobs.dealershipguy.com/

CDG Recruiting ➤ https://www.cdgrecruiting.com/

My Socials:

X ➤ x.com/GuyDealership

Instagram ➤ instagram.com/cardealershipguy/

TikTok ➤ tiktok.com/@guydealership

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Threads ➤ threads.net/@cardealershipguy

Facebook ➤ facebook.com/profile.php?id=100077402857683

Everything else ➤ dealershipguy.com

This podcast is for informational purposes only and should not be relied upon as a basis for investment decisions.

Today, I’m sitting down with David Thomas, Director of Content Marketing at CDK Global to discuss: Tesla polarizing customers and the brands they are flocking to, The potential impact of auto tariffs and how manufacturers are pivoting, the coming drought of used rental inventory—plus much more.

This episode is brought to you by:

DriveHRIS - DriveHRIS streamlines hiring, onboarding, timesheets, PTO tracking, and payroll—all in one seamless platform. Let DriveHRIS handle HR and Safety so you can focus on what really matters—boosting your CSI scores, improving customer experience, and selling more vehicles. Visit @ https://drive2025.com/ to grab your FREE workbook on 'Retention Strategies for Dealerships in 2025.

PayJunction - Are you leaving money on the table with your current payment processor? This is why PayJunction provides a modern, integrated payment solution that lowers costs, improves financial visibility, and streamlines transactions for auto dealers without requiring a software change. Ready to cut costs and save time? Download this free guide to learn how PayJunction can help your dealership optimize payments and cut costs here @ https://carguymedia.com/payjunction

🚨 Don’t forget to subscribe to Car Dealership Guy Bites, for quick, daily insights into automotive retail — delivered in less than 5 minutes:

Subscribe on Apple: https://carguymedia.com/apple_bites

Subscribe on Spotify: https://carguymedia.com/spotify_bites

Subscribe on YouTube: https://carguymedia.com/youtube_bites

Need help finding top automotive talent? Get started here: https://www.cdgrecruiting.com/

Interested in advertising with Car Dealership Guy? Drop us a line here: https://cdgpartner.com

Interested in being considered as a guest on the podcast? Add your name here: https://bit.ly/3Suismu

Topics:

00:00: Intro

00:08 What is the current state of the auto industry?

01:10 What is David Thomas’ background and experience?

02:46 How does economic uncertainty affect consumer behavior?

06:26 How do inventory levels impact customer experience?

13:45 What are the latest trends in the EV market?

16:48 How does Tesla influence market dynamics and politics?

23:28 How can salesperson performance in dealerships improve?

30:34 What are the predictions for the auto industry’s future?

33:30 What are the final thoughts and conclusions?

Check out Car Dealership Guy’s stuff:

CDG News ➤ https://news.dealershipguy.com/

CDG Jobs ➤ https://jobs.dealershipguy.com/

CDG Recruiting ➤ https://www.cdgrecruiting.com/

My Socials:

X ➤ x.com/GuyDealership

Instagram ➤ instagram.com/cardealershipguy/

TikTok ➤ tiktok.com/@guydealership

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Threads ➤ threads.net/@cardealershipguy

Facebook ➤ facebook.com/profile.php?id=100077402857683

Everything else ➤ dealershipguy.com

This podcast is for informational purposes only and should not be relied upon as a basis for investment decisions.

Today, I’m sitting down with Vinay Shahani, Chief Marketing & Sales Officer at Nissan/Infiniti USA. We break down Nissan’s comeback strategy, how its product mix is evolving, whether or not the brand is "over-dealered," and what it all means for the future of the franchise—plus much more.

This episode is brought to you by:

1. Corpay - Corpay is transforming how dealerships handle payments. We help you save time, score big rebates, and ditch manual headaches—all while syncing directly with your DMS. Trusted by dealerships coast to coast, Corpay is here to rev up your efficiency and profitability. Don’t settle for “good enough” in your AP. Visit @ https://www.corpay.com and see what Corpay can do for your bottom line.

2. CDK Global - CDK Global is the go-to tech partner for car dealers and automakers. Beyond top-tier software, their Research and Insights team delivers powerful reports year-round—like the Friction Points study, revealing what slows down the buying process and why F&I still matters. Want the full report? Learn more @ CDK.com/insights

3. Qmerit - Selling EVs can have a lot of friction points. But home charging installation shouldn’t be one of them. That’s why dealers and automakers trust Qmerit — the go-to expert for home charging installations. Join Qmerit’s Dealership Partner Program and start earning referral incentives on every installation. Visit qmerit.com/carguy to learn more.

🚨 Don’t forget to subscribe to Car Dealership Guy Bites, for quick, daily insights into automotive retail — delivered in less than 5 minutes:

Subscribe on Apple: https://carguymedia.com/apple_bites

Subscribe on Spotify: https://carguymedia.com/spotify_bites

Subscribe on YouTube: https://carguymedia.com/youtube_bites

Need help finding top automotive talent? Get started here: https://www.cdgrecruiting.com/

Interested in advertising with Car Dealership Guy? Drop us a line here: https://cdgpartner.com

Interested in being considered as a guest on the podcast? Add your name here: https://bit.ly/3Suismu

Topics:

00:07 How do you manage news cycles and company culture?

02:20 How did Vinay transition from engineer to CMO?

05:31 Why did Vinay return to Nissan, and what challenges did he face?

09:56 How do dealer relationships impact Nissan’s brand strategy?

21:14 What’s next for Nissan’s product mix and market share?

26:54 How does Nissan maintain vehicle dependability and quality?

28:38 What challenges does Nissan face with its dealer network?

33:29 How does Nissan leverage its investments in Infiniti?

41:08 What are Nissan’s biggest challenges and future plans?

Check out Car Dealership Guy’s stuff:

CDG News ➤ https://news.dealershipguy.com/

CDG Jobs ➤ https://jobs.dealershipguy.com/

CDG Recruiting ➤ https://www.cdgrecruiting.com/

My Socials:

X ➤ x.com/GuyDealership

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Threads ➤ threads.net/@cardealershipguy

Facebook ➤ facebook.com/profile.php?id=100077402857683

Everything else ➤ dealershipguy.com

This podcast is for informational purposes only and should not be relied upon as a basis for investment decisions.

Welcome to the Car Dealership Guy Podcast. In this episode, I welcome back Alan Haig, CEO of Haig Partners to discuss: Why dealers are lining up to buy Stellantis stores, Why "Japan Inc." won't let Nissan fail, the vibe shift on dealership profitability in 2025, and how 10 million cars disappeared from American roads.

This episode is brought to you by:

1. Uber for Business - With Central, you can request a ride on behalf of your customers even if they don’t have the Uber app. If you’re ready to reduce the costs associated with maintaining shuttles and limit the liability of loaner vehicles, it's time to partner with Uber. Visit @ t.uber.com/CDGauto today

2. Podium - ‪@Podiumsoftware‬ Don’t miss another lead. With Podium’s AI BDC, dealerships are seeing an 80% increase in after-hours appointments by handling leads 24/7. Instantly respond to inquiries, book test drives, and let your team focus on what matters: closing deals. Learn how Podium can help you sell more cars @ https://www.podium.com/car-dealership

3. CDG Recruiting – The Go-To Talent Partner for Dealers. Hire pre-vetted GMs, sales, F&I, fixed ops, C-suite, and back-office talent—ready to perform. Faster hires, better results.

Book a call → CDGRecruiting.com

🚨 Don’t forget to subscribe to Car Dealership Guy Bites, for quick, daily insights into automotive retail — delivered in less than 5 minutes:

Subscribe on Apple: https://carguymedia.com/apple_bites

Subscribe on Spotify: https://carguymedia.com/spotify_bites

Subscribe on YouTube: https://carguymedia.com/youtube_bites

Need help finding top automotive talent? Get started here: https://www.cdgrecruiting.com/

Interested in advertising with Car Dealership Guy? Drop us a line here: https://cdgpartner.com

Interested in being considered as a guest on the podcast? Add your name here: https://bit.ly/3Suismu

Topics:

00:00: Intro

01:56 What is the role of Haig Partners in the automotive M&A landscape?

03:07 What insights and market trends are highlighted in the quarterly report?

06:17 How do brand performance and acquisition strategies intersect?

11:07 How does legislation impact dealership values?

14:12 What are the market cycles and opportunities for Stellantis and Nissan?

29:27 How do tariffs impact the auto industry?

30:14 What are the market predictions and economic outlook?

37:10 What role does pent-up demand play in market dynamics?

39:44 What were the details of Herb Chambers' sale to Asbury?

Check out Car Dealership Guy’s stuff:

CDG News ➤ https://news.dealershipguy.com/

CDG Jobs ➤ https://jobs.dealershipguy.com/

CDG Recruiting ➤ https://www.cdgrecruiting.com/

My Socials:

X ➤ x.com/GuyDealership

Instagram ➤ instagram.com/cardealershipguy/

TikTok ➤ tiktok.com/@guydealership

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Threads ➤ threads.net/@cardealershipguy

Facebook ➤ facebook.com/profile.php?id=100077402857683

Everything else ➤ dealershipguy.com

This podcast is for informational purposes only and should not be relied upon as a basis for investment decisions.

Welcome to the Car Dealership Guy Podcast. In this episode, I sit down with Andrew Wright, Managing Partner at Vinart Dealerships.

This episode is brought to you by:

1. Phone Ninjas - Is your store missing opportunities before they even hit the lot? Phone Ninjas helps dealers maximize every opportunity with custom scripts and critical coaching on actual customer calls. Get your team certified today and watch your appointment set and show rates double! Visit @ https://www.phoneninjas.com/ to start winning today!

2. Impel - Impel AI helps you drive loyalty with proactive, personalized service outreach that scales seamlessly. From service milestones to recall alerts and tailored incentives, Impel makes service outreach feel more like a concierge experience than traditional marketing. With AI-powered service scheduling via text and email, your team can stop managing calendars and start focusing on delivering exceptional customer experiences. Future-proof your service drive today. Learn more @ https://carguymedia.com/41G1unN

3. CDG Recruiting – The Go-To Talent Partner for Dealers. Hire pre-vetted GMs, sales, F&I, fixed ops, C-suite, and back-office talent—ready to perform. Faster hires, better results. Book a call → CDGRecruiting.com

🚨 Don’t forget to subscribe to Car Dealership Guy Bites, for quick, daily insights into automotive retail — delivered in less than 5 minutes:

Subscribe on Apple: https://carguymedia.com/apple_bites

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Topics:

00:41 What are the current industry challenges and how are OEM incentives addressing them?

04:51 How can dealerships balance long-term vision with day-to-day operations?

09:48 What are the key differences between luxury and mainstream markets?

16:54 How does affordability impact market dynamics in the automotive industry?

21:34 What role do leasing programs and consumer education play in the market?

31:13 How can deceptive pricing in third-party listings be addressed effectively?

36:40 What is the impact of performance-based pricing on dealerships and consumers?

46:04 What does the future of digital retailing look like for the automotive industry?

50:17 How can collaboration between OEMs and dealers be improved for mutual success?

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