Welcome to the Car Dealership Guy Podcast. In this episode, I’m speaking with Brian Kramer, EVP at Cars Commerce, where we discuss: why dealers are losing 70% of trade-ins for every new car they sell, the future of data ownership for dealers, how Brian and his team are working to tackle—and beat—online vehicle price manipulation, and much more.

This episode of the Car Dealership Guy Podcast is brought to you by:

1. Dealer Pay - Designed to increase productivity and customer retention, offering a dealer-specific payment acceptance solution backed by over 25 years of experience as a trusted payments partner for dealerships across the United States. To learn more, contact Julie @ [email protected] or call 636-442-4901.

2. Pacer - Transform your dealership with Pacer, the all-in-one platform designed to optimize inventory, speed up sales, and boost profitability—all powered by real-time data and analytics. Don’t miss out: Be one of the first 50 dealers to join the waitlist by the end of NADA and unlock free shipping for an entire year. Terms and conditions apply. Visit pacer.co/free

See Brian Kramer at NADA 2025, send him a DM on LinkedIn to schedule a meeting: https://www.linkedin.com/in/bkramer1/

And don’t miss Cars Commerce at the big show, booth #1426, schedule a live demo here: https://www.carscommerce.inc/nada/

Check out the 2024 Auto Market Year-In-Review report, packed with data and insights on the trends and shifts in the auto industry in 2024 here: https://www.carscommerce.inc/insights-report/

🚨 Don’t forget to subscribe to Car Dealership Guy Bites, for quick, daily insights into automotive retail — delivered in less than 5 minutes:

Subscribe on Apple: https://carguymedia.com/apple_bites

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Need help finding top automotive talent? Get started here: https://www.cdgrecruiting.com/

Interested in advertising with Car Dealership Guy? Drop us a line here: https://cdgpartner.com

Interested in being considered as a guest on the podcast? Add your name here: https://bit.ly/3Suismu

Topics:

00:00: Intro

01:21: What problems come up when buying cars?

01:47: What do dealers complain about at auctions?

02:26: How do CarMax and buying cars in bulk change the market?

04:01: What are the main ways to set prices and compete?

05:03: How do customers’ experiences and dealers' actions connect?

10:26: What rules are hard to follow, and what can be done?

16:33: How can negative value in trade-in cars be fixed?

17:17: What’s happening now in buying used cars?

20:16: What problems do dealers have, and what can help?

Check out Car Dealership Guy’s stuff:

CDG News ➤ https://news.dealershipguy.com/

CDG Jobs ➤ https://jobs.dealershipguy.com/

CDG Recruiting ➤ https://www.cdgrecruiting.com/

My Socials:

X ➤ x.com/GuyDealership

Instagram ➤ instagram.com/cardealershipguy/

TikTok ➤ tiktok.com/@guydealership

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Threads ➤ threads.net/@cardealershipguy

Facebook ➤ facebook.com/profile.php?id=100077402857683

Everything else ➤ dealershipguy.com

This podcast is for informational purposes only and should not be relied upon as a basis for investment decisions.

#DealershipStrategies #DataDrivenDecisions #TransparentPricing

Welcome to Industry Spotlight—a focused series hosted by Sam D’Arc, highlighting standout dealerships and innovative companies, and exploring the trends driving success in today’s automotive market. Today, Sam sits down with David Steinberg, CEO and Founder of Foureyes.

This episode of the Car Dealership Guy Podcast is brought to you by Foureyes:

Foureyes - No one buys a car because AI bombards them about test drives. They buy when they find the right match on your lot. That's why Foureyes built inventory-based text messaging -- to match your buyers to your vehicles. It sends updates about price changes, new arrivals, and suggested alternatives for vehicles your prospects want. Foureyes' AI even answers those nitty-gritty questions about trim levels, engine specs, heated seats, and more. Try it for free or Book time with us at NADA (booth #3563)! https://calendly.com/foureyesevents/nada-2025?month=2025-01

Try Foureyes free for 30 days: https://lps.foureyes.io/pe-texting-demo?utm_source=cdg&utm_medium=podcast&utm_campaign=cdg_podcast_25q1

Arizona dealer data laws discussed in the episode: https://lps.foureyes.io/data-rights-resources?utm_source=cdg&utm_medium=podcast&utm_campaign=cdg_podcast_25q1

🚨 Don’t forget to subscribe to Car Dealership Guy Bites, for quick, daily insights into automotive retail — delivered in less than 5 minutes:

Subscribe on Apple: https://carguymedia.com/apple_bites

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Need help finding top automotive talent? Get started here: https://www.cdgrecruiting.com/

Interested in advertising with Car Dealership Guy? Drop us a line here: https://cdgpartner.com

Interested in being considered as a guest on the podcast? Add your name here: https://bit.ly/3Suismu

Topics:

00:00: Intro

00:05 – Who is David Steinberg, and what is Foureyes?

00:36 – What are the biggest challenges in automotive sales reporting?

01:36 – Why are the sales process and AI so important in the automotive industry?

03:48 – What is match rate, and how does it impact sales performance?

06:03 – How can AI improve sales outcomes for dealerships?

08:45 – In what ways does AI streamline dealership operations?

10:20 – How does AI enhance customer engagement in automotive sales?

12:05 – What are the biggest challenges in improving sales conversions?

22:24 – How do data ownership and privacy issues affect the automotive industry?

Check out Car Dealership Guy’s stuff:

CDG News ➤ https://news.dealershipguy.com/

CDG Jobs ➤ https://jobs.dealershipguy.com/

CDG Recruiting ➤ https://www.cdgrecruiting.com/

My Socials:

X ➤ x.com/GuyDealership

Instagram ➤ instagram.com/cardealershipguy/

TikTok ➤ tiktok.com/@guydealership

LinkedIn ➤ linkedin.com/company/cardealershipguy

Threads ➤ threads.net/@cardealershipguy

Facebook ➤ facebook.com/profile.php?id=100077402857683

Everything else ➤ dealershipguy.com

This podcast is for informational purposes only and should not be relied upon as a basis for investment decisions.

#AutomotiveSalesInnovation #AIinDealerships #CustomerMatchRate

Welcome to the Car Dealership Guy Podcast. In this episode, I'm speaking with Peter Kelly, CEO of OPENLANE where we discuss a breakdown on how the wholesale car market finished off 2025, how volume trends are bucking expectations, and the key trends and challenges facing the segment in 2025.

This episode of the Car Dealership Guy Podcast is brought to you by:

1. OPENLANE - The world’s leading online dealer marketplace for used cars, bringing you exclusive inventory, simple transactions, and better outcomes. Learn more @ https://www.openlane.com/

2. Uber for Business - With Central, you can request a ride on behalf of your customers even if they don’t have the Uber app. If you’re ready to reduce the costs associated with maintaining shuttles and limit the liability of loaner vehicles, it's time to partner with Uber. Visit @ t.uber.com/CDGauto today

3. Dealer-Pay - Designed to increase productivity and customer retention, offering a dealer-specific payment acceptance solution backed by over 25 years of experience as a trusted payments partner for dealerships across the United States. To learn more, contact Julie @ [email protected] or call 636-442-4901.

🚨 Don’t forget to subscribe to Car Dealership Guy Bites, for quick, daily insights into automotive retail — delivered in less than 5 minutes:

Subscribe on Apple: https://carguymedia.com/apple_bites

Subscribe on Spotify: https://carguymedia.com/spotify_bites

Subscribe on YouTube: https://carguymedia.com/youtube_bites

Need help finding top automotive talent? Get started here: https://www.cdgrecruiting.com/

Interested in advertising with Car Dealership Guy? Drop us a line here: https://cdgpartner.com

Interested in being considered as a guest on the podcast? Add your name here: https://bit.ly/3Suismu

Topics:

00:13 How last year’s predictions played out

02:14 OPENLANE’s 2024 milestones

03:15 Leadership lessons from the rebrand

06:21 Advice for dealers in 2025

12:40 Trends impacting dealers next year

16:37 Tools with the biggest impact

19:52 OPENLANE’s focus at NADA

Check out Car Dealership Guy’s stuff:

CDG News ➤ https://news.dealershipguy.com/

CDG Jobs ➤ https://jobs.dealershipguy.com/

CDG Recruiting ➤ https://www.cdgrecruiting.com/

My Socials:

X ➤ x.com/GuyDealership

Instagram ➤ instagram.com/cardealershipguy/

TikTok ➤ tiktok.com/@guydealership

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Threads ➤ threads.net/@cardealershipguy

Facebook ➤ facebook.com/profile.php?id=100077402857683

Everything else ➤ dealershipguy.com

This podcast is for informational purposes only and should not be relied upon as a basis for investment decisions.

#AutomotiveIndustryTrends #DigitalMarketplace #LeadershipInsights

Welcome to the Car Dealership Guy Podcast. In this episode, I sit down with Bryan Collins, Shop Foreman at Braman Miami, to discuss life as a Master Technician, his journey rising through the ranks of a dealership shop, strategies for retaining technician talent, the real pay ranges technicians can achieve and much more.

This episode of the Car Dealership Guy Podcast is brought to you by:

1. Ikon Technologies - Ikon Technologies was founded by dealers, for dealers, to solve the daily challenges your dealership faces. Our no-cost Lot Management Platform, with Find the Car, Find the Keys™ technology, makes finding inventory easy, while our patented Smart Marketing platform and Dealer-branded Connect app drives customer loyalty and drive revenue growth back to your dealership. Schedule a demo today to see how Ikon Technologies can help drive your dealership’s success by visiting @ https://hubs.la/Q02WVYbV0

2. OPENLANE - The world’s leading online dealer marketplace for used cars, bringing you exclusive inventory, simple transactions, and better outcomes. Learn more @ https://www.openlane.com/

3. CDG Recruiting - Building on the success of my industry job board, I’m launching CDG Recruiting — a more hands-on, personalized automotive recruiting service. Our team has decades of experience and has successfully placed over 1,000 roles in the automotive industry. So if you’re ready to find your next rockstar employee, try CDG Recruiting today by visiting @ https://www.cdgrecruiting.com/

🚨 Don’t forget to subscribe to Car Dealership Guy Bites, for quick, daily insights into automotive retail — delivered in less than 5 minutes:

Subscribe on Apple: https://carguymedia.com/apple_bites

Subscribe on Spotify: https://carguymedia.com/spotify_bites

Subscribe on YouTube: https://carguymedia.com/youtube_bites

Need help finding top automotive talent? Get started here: https://www.cdgrecruiting.com/

Interested in advertising with Car Dealership Guy? Drop us a line here: https://cdgpartner.com

Interested in being considered as a guest on the podcast? Add your name here: https://bit.ly/3Suismu

Topics:

03:13: What is the BMW STEP Program about?

05:24: What are the differences between Independent and OEM Certifications?

10:06: What does the future hold for automotive careers?

14:00: How do compensation and career growth relate in the automotive industry?

20:31: How does shop culture impact teamwork?

21:34: How can teamwork be incentivized in the workplace?

23:33: What role does leadership play in successful operations?

25:02: What are the pathways to becoming a Service Director?

34:47: What are the challenges and solutions in the automotive industry?

Check out Car Dealership Guy’s stuff:

CDG News ➤ https://news.dealershipguy.com/

CDG Jobs ➤ https://jobs.dealershipguy.com/

CDG Recruiting ➤ https://www.cdgrecruiting.com/

My Socials:

X ➤ x.com/GuyDealership

Instagram ➤ instagram.com/cardealershipguy/

TikTok ➤ tiktok.com/@guydealership

LinkedIn ➤ linkedin.com/company/cardealershipguy

Threads ➤ threads.net/@cardealershipguy

Facebook ➤ facebook.com/profile.php?id=100077402857683

Everything else ➤ dealershipguy.com

This podcast is for informational purposes only and should not be relied upon as a basis for investment decisions.

#AutomotiveCareerJourney #DealerTrainingPrograms #PerformanceBasedPaySystems

Welcome to Industry Spotlight—a focused series hosted by Sam D’Arc, highlighting standout dealerships and innovative companies, and exploring the trends driving success in today’s automotive market. Today, Sam sits down with Jay Healey, CMO of Healey Brothers Automotive Group, and Justin Friend, SVP of Dealers United.

This episode of the Car Dealership Guy Podcast is brought to you by Dealers United:

Dealers United – Specializing in Social, SEM, and SEO, Dealers United is the premier digital marketing partner for car dealerships looking to dominate digital and drive more car sales. Learn more @ https://www.dealersunited.com/?utm_source=cardealershipguy&utm_medium=affiliate&utm_campaign=industry-spotlight-podcast-jan25

🚨 Don’t forget to subscribe to Car Dealership Guy Bites, for quick, daily insights into automotive retail — delivered in less than 5 minutes:

Subscribe on Apple: https://carguymedia.com/apple_bites

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Need help finding top automotive talent? Get started here: https://www.cdgrecruiting.com/

Interested in advertising with Car Dealership Guy? Drop us a line here: https://cdgpartner.com

Interested in being considered as a guest on the podcast? Add your name here: https://bit.ly/3Suismu

Topics:

00:00: Intro

00:39 Who are the Healey Brothers Auto Group?

02:12 How does Healey Brothers Auto Group engage with the community and contribute to charity?

03:53 How does the company differentiate its brand and maintain customer loyalty?

04:53 Why is the human touch important in car sales?

06:06 How does the company leverage social media and technology?

08:20 What are internal influencers, and how do they contribute to marketing strategies?

11:23 What challenges and successes has the company experienced in social media campaigns?

20:54 How are ad formats and strategies evolving in the industry?

24:57 Why are authenticity and standards important in marketing?

Check out Car Dealership Guy’s stuff:

CDG News ➤ https://news.dealershipguy.com/

CDG Jobs ➤ https://jobs.dealershipguy.com/

CDG Recruiting ➤ https://www.cdgrecruiting.com/

My Socials:

X ➤ x.com/GuyDealership

Instagram ➤ instagram.com/cardealershipguy/

TikTok ➤ tiktok.com/@guydealership

LinkedIn ➤ linkedin.com/company/cardealershipguy

Threads ➤ threads.net/@cardealershipguy

Facebook ➤ facebook.com/profile.php?id=100077402857683

Everything else ➤ dealershipguy.com

This podcast is for informational purposes only and should not be relied upon as a basis for investment decisions.

#AutoDealershipInnovation #DigitalMarketingStrategies #CustomerLoyaltyInAutoIndustry

Welcome to the Car Dealership Guy Podcast. In this episode, I'm speaking with Tasso Roumeliotis, CEO of Numa, where we discuss: how to extinguish service department "heat cases" before they burn profitability, why 911 started his entrepreneurial journey, when AI should answer phone calls and when it shouldn't, and much more.

This episode of the Car Dealership Guy Podcast is brought to you by:

1. Numa - Numa is the first AI agent platform for auto dealerships. Address communication breakdowns with customers and get full visibility into all service interactions. Numa answers every call, rescues and books service appointments and lets service teams see all customer communications in one place. Increase Repair Order revenue, expand your customer base and increase CSI. Learn more @ https://www.numa.com/ or visit them at NADA, booth 7012

2. TradePending - TradePending makes dealers' websites convert better with their trade-in tool and payment calculator on steroids, makes it easier for sales teams to sell with video and digital vehicle brochures, and helps grow your service business with video for service departments and service offers management that turns your website into a service marketing machine. And they do it all under one roof. Check ‘em out in Booth 851 at NADA and learn more @ https://tradepending.com/ 

3. AutoFi Inc - Whether online or in the showroom, AutoFi enables dealers to build trust and fast-track the deal to F&I. Learn more about AutoFi's digital retailing and showroom solutions @ https://www.autofi.com/cdg/ 

4. CDG Job Board - The #1 platform for connecting automotive professionals with job opportunities in the car dealership industry. Explore industry-specific roles and advance your career @ https://jobs.dealershipguy.com/ 

🚨 Don’t forget to subscribe to Car Dealership Guy Bites, for quick, daily insights into automotive retail — delivered in less than 5 minutes:

Subscribe on Apple: https://carguymedia.com/apple_bites

Subscribe on Spotify: https://carguymedia.com/spotify_bites

Subscribe on YouTube: https://carguymedia.com/youtube_bites

Need help finding top automotive talent? Get started here: https://www.cdgrecruiting.com/

Interested in advertising with Car Dealership Guy? Drop us a line here: https://cdgpartner.com

Interested in being considered as a guest on the podcast? Add your name here: https://bit.ly/3Suismu

Topics:

00:00 - Intro

02:08 - What key insights can Tasso share about the automotive industry?

02:28 - How are rapid tech changes impacting the automotive industry?

03:20 - What were the highlights of Tasso’s entrepreneurial journey?

08:38 - Why did Tasso transition to the automotive sector?

12:47 - How is AI transforming the operations of dealerships?

17:32 - What impact do negative customer experiences have on dealerships?

18:33 - How can AI improve communication in dealerships?

19:50 - What does successful AI integration in dealerships look like?

25:55 - What are the future opportunities in dealership technology?

Check out Car Dealership Guy’s stuff:

CDG News ➤ https://news.dealershipguy.com/

CDG Jobs ➤ https://jobs.dealershipguy.com/

CDG Recruiting ➤ https://www.cdgrecruiting.com/

My Socials:

X ➤ x.com/GuyDealership

Instagram ➤ instagram.com/cardealershipguy/

TikTok ➤ tiktok.com/@guydealership

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Threads ➤ threads.net/@cardealershipguy

Facebook ➤ facebook.com/profile.php?id=100077402857683

Everything else ➤ dealershipguy.com

This podcast is for informational purposes only and should not be relied upon as a basis for investment decisions.

Welcome to the Car Dealership Guy Podcast. In this episode, I'm speaking with Dorian Jimenez, Dealer Principal at Classic Chevrolet, where we discuss: Going from leading the #1 Chevy store in America to rescuing a broken dealership. How one small Texas dealership in the ’90s minted 10 Dealer Principals. Why his wife secretly enrolled in the NADA academy, and much more.

This episode of the Car Dealership Guy Podcast is brought to you by:

1. Openlane - The world’s leading online dealer marketplace for used cars, bringing you exclusive inventory, simple transactions, and better outcomes. Learn more @ https://www.openlane.com/

2. TradePending - TradePending makes dealers’ websites convert better with their trade-in tool and payment calculator on steroids, simplifies sales with video and digital vehicle brochures, and helps grow your service business with video for service departments and service offers management that turns your website into a service marketing machine. And they do it all under one roof. Check ‘em out in Booth 851 at NADA! Learn more @ https://tradepending.com/

3. CDG Recruiting - Building on the success of my industry job board, I’m launching CDG Recruiting — a more hands-on, personalized automotive recruiting service. Our team has decades of experience and has successfully placed over 1,000 roles in the automotive industry. So if you’re ready to find your next rockstar employee, try CDG Recruiting today by visiting @ https://www.cdgrecruiting.com/

🚨 Don’t forget to subscribe to Car Dealership Guy Bites, for quick, daily insights into automotive retail — delivered in less than 5 minutes:

Subscribe on Apple: https://carguymedia.com/apple_bites

Subscribe on Spotify: https://carguymedia.com/spotify_bites

Subscribe on YouTube: https://carguymedia.com/youtube_bites

Need help finding top automotive talent? Get started here: https://www.cdgrecruiting.com/

Interested in advertising with Car Dealership Guy? Drop us a line here: https://cdgpartner.com

Interested in being considered as a guest on the podcast? Add your name here: https://bit.ly/3Suismu

Topics:

00:00 - Intro

02:52 - Why did Dorian switch from studying medicine?

04:42 - What does it take to do well in the car business?

13:32 - How did Dorian become the boss of a dealership?

21:58 - How did Dorian turn a failing car dealership into a success?

22:44 - How does Dorian's family help with fixing up a dealership?

25:17 - How does Dorian help his employees do their best?

35:32 - What problems has Dorian faced in the car business?

36:19 - How does Dorian sell to businesses and grow his dealership?

Check out Car Dealership Guy’s stuff:

CDG News ➤ https://news.dealershipguy.com/

CDG Jobs ➤ https://jobs.dealershipguy.com/

CDG Recruiting ➤ https://www.cdgrecruiting.com/

My Socials:

X ➤ x.com/GuyDealership

Instagram ➤ instagram.com/cardealershipguy/

TikTok ➤ tiktok.com/@guydealership

LinkedIn ➤ linkedin.com/company/cardealershipguy

Threads ➤ threads.net/@cardealershipguy

Facebook ➤ facebook.com/profile.php?id=100077402857683

Everything else ➤ dealershipguy.com

This podcast is for informational purposes only and should not be relied upon as a basis for investment decisions.

#AutomotiveIndustry #CareerJourney #GivingBack

Welcome to Industry Spotlight—a focused series hosted by Sam D’Arc, highlighting standout dealerships and innovative companies, and exploring the trends driving success in today’s automotive market. Today, Sam sits down with Findley Ewing IV, CEO fo Ewing Automotive Goup, and Phil Zheng, COO of Richtech Robotics.

This episode of the Car Dealership Guy Podcast is brought to you by Richtech Robotics:

Richtech Robotics – Titan is the autonomous parts delivery system that keeps techs in bays, helping you reach new heights of productivity. By eliminating wasted trips to the parts counter, Titan boosts fixed ops efficiency by up to 12%, accelerating service times and streamlining operations. Let Titan handle the heavy lifting– reducing injuries, cutting downtime, and raising your dealership’s profitability. For a limited time, Richtech Robotics is offering a FREE 2-week pilot– just cover shipping. Visit richtechrobotics.com/cdg to book your trial now.

Need help finding top automotive talent? Get started here @: https://www.cdgrecruiting.com/

Interested in advertising with Car Dealership Guy? Drop us a line here @: https://cdgpartner.com

Interested in being considered as a guest on the podcast? Add your name here @: https://bit.ly/3Suismu

Topics:

00:00: Intro

02:31: How does training workers improve customer service?

11:31: How are robots changing car repair work?

18:43: What does using robots in service look like?

19:07: How can robots help outside the car business?

20:28: How do robots help complete work faster?

22:42: How can mechanics use robots to save time and make more money?

24:53: How does automation make managing parts easier?

35:30: What’s next for robots and the car industry?

Check out Car Dealership Guy’s stuff:

CDG News ➤ https://news.dealershipguy.com/

CDG Jobs ➤ https://jobs.dealershipguy.com/

CDG Recruiting ➤ https://www.cdgrecruiting.com/

My Socials:

X ➤ x.com/GuyDealership

Instagram ➤ instagram.com/cardealershipguy/

TikTok ➤ tiktok.com/@guydealership

LinkedIn ➤ linkedin.com/company/cardealershipguy

Threads ➤ threads.net/@cardealershipguy

Facebook ➤ facebook.com/profile.php?id=100077402857683

Everything else ➤ dealershipguy.com

This podcast is for informational purposes only and should not be relied upon as a basis for investment decisions.

Welcome to the Car Dealership Guy Podcast. In this episode, I'm speaking with Matt Murray, CEO and Jake Hughes, Director of Marketing at Widewail where we discuss the raw truth about what customers think of dealerships and why customers are the empty chair in the board room.

This episode of the Car Dealership Guy Podcast is brought to you by:

1. Widewail – Power your reputation engine with Widewail. Go Google-first. Our approach is proactive: mostly automated, sometimes manual. The perfect blend of high tech, high touch. Do more than generate and respond to reviews; use Voice of the Customer AI to gain insight into what's making your customers happy and what's not. Put your best foot forward with great reviews - because customers buy from those they know, like, and trust. 2,000,000 reviews managed and counting. Ready to see the difference? Visit Widewail.com to book your live demo today!

Check out Widewail's 2025 Auto Brand Scorecard here: https://www.widewail.com/brandscorecard

2. Tax Max - The Tax Max “File and Drive” Sales Event is a simple tax season program that will help your dealership boost down payments and get more customers approved. Tax Max files the customer’s tax return, the dealer gets the down payment and the customer gets the car. Use coupon code: CARGUY and receive 25% off the Tax Max VIP package. Learn more @ https://www.taxmax.com/TaxMax/car-dealer-overview.aspx

3. DLRdmv - With DLR50, your dealership now has 24/7 portal access to calculations, pre filled forms, checklists, inquiries, plus white glove processing and specialist support. You can even acquire duplicate titles in all 50 states directly through the DLR50 platform! Learn more @ https://www.dlr50.com/

4. CDG Recruiting - Building on the success of my industry job board, I’m launching CDG Recruiting — a more hands-on, white-glove automotive recruiting service. Our team has decades of experience and has successfully placed over 1,000 roles in the automotive industry. So if you’re ready to find your next rockstar employee, try CDG Recruiting today by visiting @ https://www.cdgrecruiting.com/

🚨 Don’t forget to subscribe to Car Dealership Guy Bites for quick, daily insights into automotive retail- delivered in under 5 minutes:

Subscribe on Apple: https://carguymedia.com/apple_bites

Subscribe on Spotify: https://carguymedia.com/spotify_bites

Subscribe on Youtube: https://carguymedia.com/youtube_bites

Need help finding top automotive talent? Get started here: https://www.cdgrecruiting.com/

Interested in advertising with Car Dealership Guy? Drop us a line here: https://cdgpartner.com

Interested in being considered as a guest on the podcast? Add your name here: https://bit.ly/3Suismu

Topics:

00:00 Intro

01:16 How did Widewail get started?

02:00 How did Matt go from the Navy to starting Widewail?

04:26 How has managing online reviews changed over time?

08:52 How does Widewail help car dealerships?

11:09 What happens when staff get bad reviews?

16:57 Why are star ratings so important?

17:41 How will AI change car dealerships and marketing?

22:56 Why does being honest about prices matter to customers?

25:39 What do people think about EVs versus regular cars?

Check out Car Dealership Guy’s stuff:

CDG News ➤ https://news.dealershipguy.com/

CDG Jobs ➤ https://jobs.dealershipguy.com/

CDG Recruiting ➤ https://www.cdgrecruiting.com/

My Socials:

X ➤ / guydealership

Instagram ➤ / cardealershipguy

TikTok ➤ / guydealership

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Threads ➤ https://www.threads.net/@cardealershi...

Facebook ➤ https://www.facebook.com/profile.php?...

Everything else ➤ dealershipguy.com

This podcast is for informational purposes only and should not be relied upon as a basis for investment decisions.

#automotiveindustry #customerexperience #reputationmanagement

Welcome to the Car Dealership Guy Podcast. In this special episode im speaking with my toughest critics, the Car Dealership Guy team!

This episode of the Car Dealership Guy Podcast is brought to you by:

1. Access Point Consulting - Access Point Consulting is a consulting firm that specializes in providing strategic solutions to enhance business performance and drive organizational success. Learn more @ https://accesspointconsulting.com/

2. CDG Recruting - Building on the success of my industry job board, I’m launching CDG Recruiting — a more hands-on, white-glove automotive recruiting service. Our team has decades of experience and has successfully placed over 1,000 roles in the automotive industry. So if you’re ready to find your next rockstar employee, try CDG Recruiting today by visiting @ https://www.cdgrecruiting.com/

🚨 Don’t forget to subscribe to Car Dealership Guy Bites for quick, daily insights into automotive retail- delivered in under 5 minutes:

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Topics:

00:00 Intro

07:08: How has the Car Dealership Guy brand changed?

10:17: Why did CDG decide to show his identity?

14:57: How is CDG starting a media business?

27:55: What’s the future of car dealerships and online sales?

29:42: How will technology and customer service change dealerships?

31:17: What problems and opportunities do dealers face?

35:55: How will AI change car dealerships?

57:45: What’s CDG’s big vision for the car industry?

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