The Scenario: How do you turnaround problematic behavior, and how long do you allow it before cutting your losses?

Zack explains a few practical pieces of advice to handle this:

• Performance is something that can always be improved upon.
• If they don’t have the objectivity to tell that they’re underperforming, then there is not much hope for them to improve upon that.
• Maintain incremental improvement.
• Make sure the individual understands where they’re not performing.

Have a scenario you want discussed on the show?

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