Tired of chasing new customers? This episode of Harmonious at Lunch dives into the art of building brand loyalty and nurturing long-term customer relationships. Host Brandon Gano chats with Jose Elias Ganem, a branding expert from Mexico, about strategies that go beyond short-term gains.

Key takeaways:

• Discover the power of your brand story and how it connects with customers on an emotional level.
• Learn how to create a seamless and positive customer experience across all touchpoints.
• Understand the importance of feedback loops and why offboarding is a crucial part of the customer journey.
• Explore how to identify and address customer pain points to improve your product or service.

Take action:

• Like this video and subscribe to the Harmonious at Lunch channel for more valuable business insights.
• Visit Round Branding's website at roundbranding.com to learn more about their brand-building services.
• Connect with Jose Elias Ganem on social media:Instagram: @roundbranding & @joseeganem
• Twitter: @roundbranding & @joseeganem
• TikTok: @roundbranding & @joseeganem

In this episode, you'll also learn:

• Why understanding your company's "why" is essential for building a strong brand.
• How to create a buyer's journey that meets customers where they are.
• The importance of empathy and putting your customers first.
• How to leverage customer feedback to improve your business.
• Why making it easy for customers to leave can actually build long-term loyalty.

Don't miss this insightful conversation on building lasting customer relationships!

Have you ever wondered what life would be like if you had an owner's manual for yourself or your employees? That fantasy is now a reality. Check out https://HumanOp.com now to download our free app that is proven to change lives and reveal your full potential.

Follow Us for daily business advice https://www.youtube.com/@AskWhadif

Thank you to our Sponsors!

Make your business checking account make money for you!

Are you ready to transform your business banking? Meet Meow, the future of business finances. With Meow, you get high-yield business checking accounts with up to 5.02% APY, no hidden fees, and the flexibility of one-day withdrawals. Invest your idle cash in U.S. Treasury Bills seamlessly and watch your funds grow. Supported by top investors, Meow is the smart choice for modern businesses.

Visit (meow.com)/(https://app.meow.co/signup?referral=BrandonGano) and sign up here today to maximize your business's financial potential with Meow!

Take your podcasting journey to the next level!

Are you a podcaster looking for your next great guest, or a guest searching for the perfect podcast to share your story? Podmatch is your solution! This innovative platform intelligently matches podcast hosts and guests, making it easier than ever to find the ideal collaboration. Streamline your booking process and grow your audience with Podmatch. Join now and elevate your podcasting game!

Ready to find your perfect match? Visit https://www.joinpodmatch.com/harmonious today!

Support this podcast at — https://redcircle.com/harmonious-at-lunch/exclusive-content