Gali Hartuv shares how VIP acquisition is changing in iGaming, why the market is becoming more complex, and what operators need to understand if they want to attract and retain true high-value players. In this episode, Gali explains the rise of VIP transfer programs, what actually qualifies a player as a real VIP, and why cultural understanding plays such a critical role when operators try to scale VIP acquisition across different markets.

We break down where operators should invest to source high-value players, what helps a brand stand out when VIP offers look similar, and how compliance and regulation are reshaping the way VIP programs operate. Gali also explains how to measure whether VIP acquisition is truly effective, why short-term value spikes can be misleading, and where VIP acquisition is heading as smarter technology, stronger relationship models, and more community-led growth begin to shape the next phase of the market.

This is essential listening for operators, VIP managers, acquisition teams, and iGaming professionals who want to better understand VIP sourcing, retention, compliance, player value, and the future of high-value player growth.

What you’ll learn in this episode:

• What new challenges have emerged in VIP acquisition
• What qualifies a player as a true VIP
• How cultural differences affect VIP attraction across markets
• Where operators should invest to source high-value players
• What helps a brand stand out when VIP offers look similar
• Where VIP acquisition is heading next
• How compliance and regulation are changing VIP strategy
• How to measure whether VIP acquisition is actually effective