Visa processes an astounding number of transactions each year, which means even small improvements in its systems can have a significant impact. Sarah Laszlo, senior director of Visa’s machine learning platform, joins the AI Podcast to discuss how AI is transforming the way the company serves its global customer base, from advancing fraud prevention to enhancing personalization. She also shares valuable insights for enterprises looking to adopt generative AI, emphasizing the importance of using open-source models and fostering strong relationships between governance and technical teams.