Enabling digital is leveraging technology to create new business models, new products and services, and new strategies and ultimately drive business growth.

The podcast series explores how CIOs can capture opportunities by looking at and beyond technology and data to propel their organizations into the digital forefront.

The podcast series looks at how independent thought leaders and visionaries from the tech industry across the globe bring their ideas to scale within the business world, sharing innovative, path-breaking insights with our listeners.

We interview experts on trends and best practices for IT leaders. Sapan Choksi, CEO at Systems Plus, talks monthly with tech thought leaders on 21st-century business topics like innovation, digital transformation, AI, and automation.

Guest expert details:

We are excited to be in conversation with Rahul Sanghi on ‘How Web3 and Metaverse will revolutionize the future of retail and e-commerce, as part of our Enabling Digital podcast series.

Rahul Sanghi most recently served as Fintech Lead for Visa in India & South Asia. He began his career as a consultant with KPMG in London, spending a majority of his time helping the firm set up its global enterprise blockchain and crypto asset advisory practice. He moved back to India in 2018 and joined Koinex (then India’s largest cryptocurrency exchange) as Director of Business and Strategy, before assuming the same role at B2B-SaaS startup FloBiz. He is currently the co-founder of Tigerfeathers, a media brand that is being built for Web3.

LinkedIn Profile: https://www.linkedin.com/in/rahul-sanghi-1b919984/

Twitter Profile: https://twitter.com/RahulSanghi1

Website: https://tigerfeathers.substack.com/

Key takeaways:

· What is the Web 3.0 and the Metaverse all about?

· How do Retailer and e-commerce businesses need to start thinking about Web 3.0?

· What are some of the new ways which web3 offers for retailers to connect directly to consumers instead of through a third party?

· Should retailers consider opening stores in the Metaverse? Should these stores be extensions of online stores or physical stores? Or do we need to think of a new experience entirely?

· How can NFTs be used to drive loyalty for retailers?

· How do you see the use of NFTs and crypto wallets in changing the relationship between merchants/brands and their customers?