Enabling Digital with Systems Plus

The Enabling Digital with Systems Plus podcast series explores how CIOs and technology thought leaders can capture opportunities by looking at and beyond technology and data to propel their organizations into the digital forefront. The podcast series looks at how independent thought leaders and visionaries from the tech industry across the globe bring their ideas to scale within the business world, sharing innovative, path-breaking insights with our listeners. We interview experts on trends and best practices for IT leaders with a focus on 21st-century business topics such as innovation, digital transformation, AI, automation, and tech talent.

Our guest, Ravi Shankavaram, is a visionary thought leader specializing in business architecture and the strategic evolution of business models through intelligent technology integration. With extensive experience spanning CPG, B2B, and B2C markets, he brings deep expertise in AI and advanced analytics, next-generation infrastructure, and enterprise applications.

As a dedicated innovator, Ravi continuously experiments with technology and business transformation to uncover emerging opportunities and enable revolutionary approaches to organizational effectiveness.

The Enabling Digital with Systems Plus podcast series explores how CIOs and technology thought leaders can capture opportunities by looking at and beyond technology and data to propel their organizations into the digital forefront. The podcast series looks at how independent thought leaders and visionaries from the tech industry across the globe bring their ideas to scale within the business world, sharing innovative, path-breaking insights with our listeners.

We interview experts on trends and best practices for IT leaders with a focus on 21st-century business topics such as innovation, digital transformation, AI, automation, and tech talent.

Our guest, Paul Deaux II, brings over 16 years of leadership experience in the call center space and currently serves as the Director of Customer Service at Mammoth Holdings. With a track record of building customer service operations across industries like HVAC, plumbing, car washes, and telecom, Paul specializes in helping businesses integrate modern technology while maintaining a personal touch. We’ll explore how AI and automation are reshaping customer interactions, the challenges of balancing efficiency with personalization, and what the future holds for customer service.

The Enabling Digital with Systems Plus podcast series explores how CIOs and technology thought leaders can capture opportunities by looking at and beyond technology and data to propel their organizations into the digital forefront. The podcast series looks at how independent thought leaders and visionaries from the tech industry across the globe bring their ideas to scale within the business world, sharing innovative, path-breaking insights with our listeners. We interview experts on trends and best practices for IT leaders with a focus on 21st-century business topics such as innovation, digital transformation, AI, automation, and tech talent.

Charles Griffith is a trailblazer in the technology sector with an established expertise in numerous areas including Supply Chain, Entertainment, Mobile & Retail Systems, Big Data, B2B, CAD, Security, and Payments Processing. Over the past twenty five years, he has led the development of enterprise solutions for logistics, retail, payments, and ecommerce, and has also authored more than a dozen commercial products spanning business applications to home entertainment.

The Enabling Digital with Systems Plus podcast series explores how CIOs and technology thought leaders can capture opportunities by looking at and beyond technology and data to propel their organizations into the digital forefront. The podcast series looks at how independent thought leaders and visionaries from the tech industry across the globe bring their ideas to scale within the business world, sharing innovative, path-breaking insights with our listeners.

We interview experts on trends and best practices for IT leaders with a focus on 21st-century business topics such as innovation, digital transformation, AI, automation, and tech talent.

Guest expert details

Eric is a seasoned IT Leader with a rich 20+ year track record of steering technology departments towards strategic alignment, operational efficiency, and innovative growth. He exhibits a fervent commitment to empowering teams, inspiring them to achieve and surpass their potential within the ever-evolving landscapes of IT Strategy, Application Development, Data Architecture, and Cyber Security. Currently functioning as the Executive Director at Wilmot Cancer Institute, he has made significant strides in health technology innovation. His leadership style is in favor of an empowerment-based approach that fosters a culture of ownership, innovation, and continuous improvement.

Key Takeaways

• Current scenario of the healthcare technology industry
• Challenges faced by healthcare technology professionals across the globe
• Importance of innovation in healthcare IT
• Key differences between innovations in healthcare technologies as compared to generic technologies
• Convergence of product management and healthcare IT
• Futuristic outlook for the healthcare technology industry
• Insightful suggestions and recommendations for healthcare businesses and professionals

The Enabling Digital with Systems Plus podcast series explores how CIOs and other C-level executives can capture opportunities by looking at and beyond technology and data to propel their organizations into the digital forefront. The podcast series looks at how independent thought leaders and visionaries from the tech industry across the globe bring their ideas to scale within the business world, sharing innovative, path-breaking insights with our listeners.

We interview experts on trends and best practices for IT leaders. We talk monthly with tech thought leaders on 21st-century business topics like innovation, digital transformation, AI, automation & Tech talent.

Guest Expert Details:

Robin Sutara has more than 25 years of experience in helping global organizations harness the power of data and AI to achieve their digital transformation goals. She provides consultation and thought leadership on how to successfully implement data-driven transformations, including people, process, culture, and technology. Leading by example, she strives for operational excellence and coaches organizations to adopt a data-centric mindset while also leveraging her legal background and certifications to navigate the complex and evolving landscape of data governance, ethics, and privacy. In addition to her current role at Databricks, Robin is a founding member of two influential networks that aim to support and empower women leaders in data and AI and in general.

Key Takeaways:

• Evolution of data in the recent years
• Key platforms, tools and technologies deployed in the data space
• Data intelligence: The advent of AI and ML
• Use cases of generative AI used for data optimization
• Roadblocks to implementing a robust data strategy
• Women in data
• Importance of gender diversity and inclusivity in IT

The Enabling Digital with Systems Plus podcast series explores how CIOs can capture opportunities by looking at and beyond technology and data to propel their organizations into the digital forefront. The podcast series looks at how independent thought leaders and visionaries from the tech industry across the globe bring their ideas to scale within the business world, sharing innovative, path-breaking insights with our listeners.

Key Takeaways:

• Digital transformation and importance of innovation and research in financial services
• Digital strategy and innovation at Broadridge
• Applying the design thinking methodology to uplift customer experience
• Difference between product-centric model and project-centric model
• Sustainable VS disruptive innovation
• Current state of the financial services landscape in India
• Potential impacts of emerging technology trends such as digital assets, AI, and blockchain on the financial services industry
• How can financial services organizations in the West leverage the current economic growth happening in India

Guest expert details: Robert Krugman is a digital transformation expert and startup advisor engaged in the technology field for more than 25 years. Currently functioning as the Chief Digital Officer at Broadridge, his job is to define transformative digital strategies, research and incubate new products, and create a disruptive client experience. His forte lies in innovating new solutions and defining business models that enable organizations to get the most out of emerging digital technologies. Apart from his technical expertise, he enjoys speaking about the current trends in digital transformation, DeFi, the API economy, identity management, omni-channel communications, and the digitization of the customer experience.

Introduction

The Enabling Digital with Systems Plus podcast series explores how CIOs can capture opportunities by looking at and beyond technology and data to propel their organizations into the digital forefront.

The podcast series looks at how independent thought leaders and visionaries from the tech industry across the globe bring their ideas to scale within the business world, sharing innovative, path-breaking insights with our listeners.

We interview experts on trends and best practices for IT leaders. We talk monthly with tech thought leaders on 21st-century business topics like innovation, digital transformation, AI, automation & Tech talent.

Guest Expert Details

Guy Courtin is a Senior Executive with deep experience in the technology field. Currently functioning as the Vice President of Industry and Advanced Technology at Tecsys Inc., he is a broadly curious professional not afraid to color outside the lines while exciting and enthusiastically engaging colleagues and employees. He has extensive global experience with both small and large companies- concentrations in B2B software and package applications. His key skills and specialties include industry marketing, thought leadership, market segmentation analysis, competitive analysis, industry analyst relations, public relations, contract negotiation, event management, partner strategies, inbound marketing, and social media marketing. He also exhibits staunch domain expertise in the supply chain, logistics, retail, automation, and fulfillment industries.

Key Takeaways

1. Impact of the pandemic on supply chains
2. Automation during the pandemic
3. Importance of a Chief Supply Chain Officer in C Suite
4. Challenges in digital transformation and order fulfillment
5. Consumer-centric approach in retail supply chains
6. Data utilization for supply chain optimization
7. Future of automation and robotics in supply chains
8. Key to successful adoption of technological implementation
9. Future trends in retail supply chains

The Enabling Digital with Systems Plus podcast series explores how CIOs can capture opportunities by looking at and beyond technology and data to propel their organizations into the digital forefront. The podcast series looks at how independent thought leaders and visionaries from the tech industry across the globe bring their ideas to scale within the business world, sharing innovative, path-breaking insights with our listeners. We interview experts on trends and best practices for IT leaders. We talk monthly with tech thought leaders on 21st-century business topics like innovation, digital transformation, AI, automation and tech talent.

Guest Expert details: Currently Chief Digital Officer and CIO at Homestar Financial Corporation, Walt is leading the 21-year-old company’s digital solutions group through several major technology projects. Homestar is headquartered in Gainesville, GA and is “the easiest way home” in 46 states. After earning an undergraduate degree in Physics from Guilford College, he began his career as a technical officer in the US Air Force, serving in key roles for recovery and reconstitution of strategic nuclear assets including three years serving on Strategic Air Command’s “Looking Glass” aircrew, directly supporting the President and the National Command Authority. Since then, he has served in a variety of technology leadership roles with companies such as Fidelity, Gannett, BDM, TRW, Ajilon Consulting, Generation Mortgage, and most recently, Primary Capital Mortgage. Walt earned his MSA in Public and Private Administration from Central Michigan University in 1991. While at TRW, he won the President's Award for his leadership on their largest commercial project. Walt was recognized as the Georgia CIO Leadership Association's Corporate CIO of the year for 2014 and more recently recognized by Constellation Research as one of the top 150 Business Transformation Leaders in 2020.

Walt is a frequent speaker to professional groups on the topics of leadership, governance, risk management and compliance. His #1 international bestselling book, We Can’t Stay Here: Becoming a Great Change Captain is available at Http://www.wecantstayhere.net and on amazon. LinkedIn: https://www.linkedin.com/in/waltergcarter Twitter: https://twitter.com/walt74

Key Takeaways:

• Aligning business and technology in the mortgage industry.
• AI, automation, and the mortgage industry.
• Change management strategies for digital transformation.
• Leadership and orchestration in a business setting.

• Aligning people and technology for digital transformation.
• Digital transformation, ethics, and privacy in the workplace.
• Remote work and its impact on productivity and culture.
• Emerging technologies and their ethical implications.
• Business ethics and the importance of hiring ethical employees.

• Digital transformation opportunities and privacy regulations.
• Technology implementation and ecosystem impact.

• How can data be transformed into a valuable asset with measurable economic benefits?
• What’s the key to effectively measuring and managing data assets for optimal results?
• How might the shift to separate data and technology roles reshape organizations?
• What innovative methods create self-funding data environments beyond traditional data selling?
• How do organizations overcome challenges when embracing data monetization?
• Can generative AI unlock untapped potential in analyzing unstructured content?
• What’s the value of AI in ideation workshops and determining data market value?
• How can businesses foster creativity in data monetization?
• What’s the next exciting chapter in the journey of data monetization and AI?

The Enabling Digital with Systems Plus podcast series explores how CIOs can capture opportunities by looking at and beyond technology and data to propel their organizations into the digital forefront.The podcast series looks at how independent thought leaders and visionaries from the tech industry across the globe bring their ideas to scale within the business world, sharing innovative, path-breaking insights with our listeners.We interview experts on trends and best practices for IT leaders. We talk monthly with tech thought leaders on 21st-century business topics like innovation, digital transformation, AI, automation & Tech talent.

Guest Expert details:

Bashir Agboola is an award-winning Information Technology Executive/Chief Technology Officer with extensive experience in Information Technology strategy, executive management, technology-driven transformation and operations, enterprise cloud computing, as well as cybersecurity. He has ean extensive experience developing and leading teams to deliver business value through the alignment of IT strategic goals with organizational objectives. Bashir is a frequently sought-after subject matter expert speaker at industry events, with extensive technology industry and Healthcare IT experience.

Key Takeaways:

• The impact of AI in the healthcare sector
• AI in diagnostics and personalized medicine
• Using data to improve patient experience
• The importance of data interoperability in healthcare
• Standardization platform for medical records
• Regulatory framework for data sharing and interoperability
• The evolving role of tech leaders today