Managing a business can be lonely and overwhelming, especially if you don't know how to delegate your work. This is why most managers and owners benefit from hiring virtual assistants, allowing them to focus on far more important business matters and letting these talented individuals monitor other time-consuming things. But without proper process documentation in place, you are at risk of outsourcing the wrong people, wasting a lot of money and time. Penny Zenker sits down with Robert Nickell of Rocket Station Careers to discuss the best way to conduct applicant screening and recruitment. Robert explains how this can impact the way you manage your business processes, teach you to appreciate individual team member skills, dispel the dangers of micromanaging, and discover the smoothest turnover process possible.

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