The most powerful way to build new client relationships and retain established ones, is to use your voice to create a trusting, comfortable, personal relationship face to face, over the telephone, through a live streaming video or webinar.

The 80/20 marketing rule: “A typical business earns approximately 80 percent of its profits from the top 20 percent of its customer base”. Many business people don’t realize that speaking with a confident, energetic voice tone, every time you talk to a client, is the best way to let them know how much you appreciate them.