Don't Waste the Chaos

HR Metrics Every Small Business Should Track


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"We don't have a lot of turnover" is a feeling, not data - and feelings aren't a strategy. If you can't say when your people left or why, you're making decisions blind.

In this episode, Kerri walks through: 

• The five categories of HR metrics every business should track: retention, hiring, engagement/absenteeism, performance, and compensation 
• Time-to-turnover: how the timing of a departure flags a hiring, onboarding, or manager problem 
• The hiring metrics that matter - time to fill, quality of hire, source of hire (and why probationary periods don't protect you) 
• How to run an engagement survey people will actually answer honestly 
• Why a 4–5 average on a 5-point review scale means you're rating too generously 
• The 3-tab spreadsheet that gets you started with zero software

YOUR ACTION ITEM: Open a spreadsheet today and log everyone who left in the last 12 months - hire date, exit date, and manager. That's your first HR metric.

If you're flying on feelings instead of data, take the free HR Audit to see exactly where your gaps are. → saltandlightadvisors.com/hraudit

Resources to keep building:

🎯 Take the free HR Audit — Score your HR systems in 5 minutes and see exactly where your gaps are. 👉 saltandlightadvisors.com/hraudit

📚 Explore the HR coursework — Self-paced courses, tools, and resources to build your HR systems step by step. 👉 saltandlightadvisors.com/resources

✉️ Get the Monday Email — One practical idea for leaders, every Monday at 5:28am. 1,000+ leaders, 50%+ open rate. 👉 saltandlight.myflodesk.com/saltandlightadvisors

Need fractional HR support or want to talk through a specific challenge? 👉 saltandlightadvisors.com/contact

📖 Mentioned in this episode: 

The HR Easy Button (book) → saltandlightadvisors.com/thehreasybutton

Don't waste the chaos — embrace it.

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Don't Waste the ChaosBy Kerri M. Roberts

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