In this episode, Michael Lonnon, our host, interviews RNLI's Senior Leader in Architecture, Data and Governance, Ryan Preece.

Recently Microsoft released Dynamics 365 Contact Centre. A solution designed to make it easier for customers to get answers to their questions regardless of the channel they use.

We interviewed HSO's Head of Public Sector, Andrew Clough, to discover more about how it can help give you happy staff and happier customers.

With special guest Stuart Branch, Head of People and Digital at Weetabix

In this episode, we discuss:

✔ Maintaining leadership in the breakfast cereal market

✔ A visionary approach to sustained excellence

✔ Leadership and vision for the future

With special guest Sam Smith, Solution Architect, HSO

In this episode, we discuss:

✔ The role of AI policy documents

✔ Navigating AI hurdles to value and growing confidence

✔ Democratising AI: Low-code platforms as the missing link

With special guest Gareth Campbell-Julian, Director of Technology, British Heart Foundation

In this episode, we discuss:

✔ Shifting the mindset: From activity to impact

✔ The power of people

✔ Building a culture of innovation

With special guest Amar Bilas, ISM Practice Lead, HSO

In this episode, we discuss:

✔ Why organisations struggle to monitor Azure consumption

✔ 3 strategies for reducing Azure spend

✔ Azure ownership, visibility, and control

In episode 116, we talk about Microsoft's low-code technology with Ben Coleman, HSO's Business Development Manager.