"Problem Solved" is live at the Healthcare Systems Process Improvement Conference 2020 at the Hyatt Regency Savannah in Savannah, Georgia, sponsored by the Society for Health Systems. We're talking to attendees, speakers and other participants about their conference experience using three simple questions: Who are you? Why are you attending this conference? And what will be the focus of healthcare in the future? Listen to this brief interview from Feb. 26 with Tom West from The Green Dot Consulting Group in Westfield, Indiana.