Hub & Spoken: Data | Analytics | Chief Data Officer | CDO | Data Strategy

In this episode, Jason discusses the use of technology and analytics and its impact on human potential with Analytics Leader at Starbucks, Gustavo Canton. They discuss the philosophy of human connections at Starbucks and the role purpose, behaviours and values play in analytics. They explore how people analytics is more than just analytics in HR, it focuses on understanding humans and the psychology of how you enhance the experiences of your customers, employees and stakeholders. Given the impact mental and physical health has on individual performance, they also discuss how technology and augmented analytics can enable us and help make our lives easier.

In this episode Jason talks to Ashley Brinegar, the Chief Data Officer (CDO) at Timet, about her experiences on becoming a CDO and how her background in engineering, lean manufacturing, Six Sigma, agile methodologies and as a data consumer formed the context and foundation to become a modern data leader. They explore how she educates, and leads her organisation and team to bring data, technology and business outcomes closer together. They discuss her approach to defining and delivering the data strategy, treating data as a product, her biggest challenges and how she has used the data leaders global networks, including the CDO hub, to raise her own game and continue learning.

In this episode, Jason speaks to Ranil Boteju, the Global Head of Data and Analytics in Wealth and Personal Banking at HSBC about building global data products. They discuss Ranil’s journey to data leadership and the shift that has happened in financial services that has driven the need to innovate their data strategy, be more agile and commercialise data. Their discussion explores the need for data products, moving from a project to a product mindset when building solutions, new organisational structures, the skills needed to be product-led and the challenges in doing so.

In this episode Jason talks to George Firican, a data governance practitioner and founder of lightsondata.com about the importance of data governance. They discuss it as a discipline that ensures data can be managed as an asset and transformed into meaningful information. A great discussion that helps unpick what is meant by data governance, why bother, how it is similar to the approach we take to managing money (Finance) and people (HR) in organisations and the approach, tools and artefacts required to make data governance successful.

In this episode, Jason talks to Jennifer Agnes about the role of the Chief Data Officer and data leadership in general. They explore what works, the challenges and what happens when things go wrong. They discuss how we overcome those challenges and the role the global community plays in learning and growing together to further develop the craft of data leadership.

Description: In this episode, Jason talks to Susan Walsh, the self-named Classification Guru, about dirty data in the context of your data strategy. They discuss what dirty data is, why the quality of data becomes bad in the first place and the impact dirty data has on organisations in terms of regulation, commercials, budget and misinformation. They also discuss Susan’s method, COAT, on how to fix dirty data and stop it from becoming dirty in the first place.

In this episode, Jason talks to the Head of Data and Analytics at the Nursing and Midwifery Council, Tariq Bhatti about collaborating with the health industry to create a data ecosystem and setting the standards for data sharing. They discuss the approach for getting a data standards framework in place, leading by example and thinking about data exchange. Through this they touch on data strategy, DataOps and focussing on use cases to drive the standards.

In this episode Jason Foster, Caroline Bellamy, Will Fraser and Christian Hughes discuss resilience and how to build it personally and in teams. They explore different perspectives of resilience, what can change that requires you to be resilient, how you can teach yourself to be resilient and dealing with impactful situations. They discuss the role of leadership in creating resilient teams and creating safe spaces for your team to feel well supported. Audio was taken from a live video webinar recorded during the COVID-19 pandemic.