What does it really take to lead change across an entire organization? In this episode of Human-Coded, we sit down with Casey Zas, leader of M&S Consulting’s Organizational Transformation practice, to unpack what organizational change management looks like when it’s done right.

We explore the delicate balance between creating urgency and preventing burnout, how to uncover hidden inefficiencies through collaborative workshops, and why executive buy-in isn’t just helpful—it’s essential. You’ll also hear how skeptics can become surprising champions of change and what metrics actually matter when tracking transformation.

If you’ve ever led a change initiative that stalled—or you're gearing up to start one—this episode is packed with the practical insight and empathy needed to guide people, teams, and businesses through lasting change.

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An M&S Consulting Podcast