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Human Connection in Digital Customer Engagement | Hannah Bostock from Vee24
In this episode, we welcome Hannah Bostock, Marketing Manager at Vee24, a digital customer engagement platform.
Hannah shares insights into how Vee24 bridges the gap between in-person and online experiences through solutions like live chat, video chat, and co-browsing. She discusses the importance of human connection in customer service, effective website lead generation strategies, and the role of content marketing in establishing thought leadership.
Hannah also offers valuable advice for marketers, emphasizing the significance of multichannel communication and the balance between AI and human interaction in customer engagement.
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By Pathmonk
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In this episode, we welcome Hannah Bostock, Marketing Manager at Vee24, a digital customer engagement platform.
Hannah shares insights into how Vee24 bridges the gap between in-person and online experiences through solutions like live chat, video chat, and co-browsing. She discusses the importance of human connection in customer service, effective website lead generation strategies, and the role of content marketing in establishing thought leadership.
Hannah also offers valuable advice for marketers, emphasizing the significance of multichannel communication and the balance between AI and human interaction in customer engagement.