Impact of Feedback: When employees believe their
feedback is actually used to make improvements, they are 37% less likely to
look for a new job. Pew Research Center
On average, engaged employees see a 20% individual
performance improvement and an 87% reduction in the desire to leave.
A 2024 research Survey with The Harris Poll found
that managers play a critical role in moving employees from burned out and
checked out to thriving. For employees who say they are thriving,
the top indicator is a manager who is "invested in their success."
Employee thriving is driven by three key drivers:
Stephen Baer is the Co-Founder and Managing Partner of
Engagency, a firm built on his core belief that human engagement is the engine
of business performance. He leads a team of behavioral experts who help
organizations build meaningful, measurable connections with their workforce and
customers. With a 30-year career focused on the science of connection,
motivation, and activation, Stephen brings a rare blend of behavioral insight,
creativity, and operational discipline. He previously co-founded and led The
Game Agency, a learning and engagement company acquired by ELB Learning, and
held sales and marketing leadership roles at Atari and General Electric, where
he was a Six Sigma Black Belt Certified and a recipient of GE’s Global
Marketing Excellence Award. Stephen has served on the Board of ELB Learning and
the Advisory Board of the Life Sciences Trainers & Educators Network
(LTEN), and was a contributing writer for the Forbes Human Resources Council
for six years, sharing insights on engagement and organizational growth. The
author of the book, "Stickology: How to Build Unbreakable Connections with
Employees and Customers for Life," and two children’s books (Catastrophe
in the City and The Doghouse), Stephen holds a BA from Oberlin College and an
MBA from Columbia University.
For more information: https://stephenbaer.com/
Get the book: https://www.amazon.ca/Stickology-Unbreakable-Connections-Employees-Customers/dp/9699592532.
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