Digital Transformation Playbook

Human Intelligence in the Age of Agentic AI: Navigating Work and Leadership Transformation


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What happens when AI doesn't just create, but acts autonomously? Kieran Gilmurray, CEO of Kieran Gilmurray Company and Limited & Chief AI Innovator, takes us beyond generative AI into the realm of agentic systems that can plan, adapt, and operate with minimal human guidance.

TLDR:

  • Generative AI creates content while agentic AI takes action and makes decisions autonomously
  • Knowledge is becoming freely accessible, challenging the traditional model of hiring and training junior professionals
  • Organizations face strategic choices between automating roles or augmenting human capabilities
  • The human-technology partnership remains essential, with AI handling routine tasks while humans develop uniquely human skills
  • Leaders must learn to manage hybrid teams comprising both human and digital labor
  • Emotional intelligence, curiosity, and communication skills become increasingly valuable as technical tasks are automated
  • Organizations need adaptive mindsets and structures to thrive in an environment where competitive advantages may last months rather than years
  • The goal should be creating AI-native intelligent businesses with people at their core, not replacing humans

As knowledge becomes freely accessible through AI for mere dollars per month rather than years of training, organizations face profound questions about their workforce structures. 

  • Do we still need junior staff when AI can perform their tasks? 
  • How do we balance human and digital labor? 

Kieran shares a striking example of how a business professor compressed what would have been 12 weeks of team research into just 2.5 hours using a customized AI system, producing results the client couldn't believe weren't human-generated.

Despite these capabilities, Kieran emphasizes that the most successful approach isn't replacement but augmentation: "Great people plus great technology equals an even greater result." 

While AI handles routine tasks, humans should develop their uniquely valuable skills—emotional intelligence, curiosity, cognitive flexibility, and communication.  Leaders must learn to orchestrate hybrid teams of humans and digital workers, setting appropriate metrics and creating meaningful career paths in this new environment.

The most forward-thinking organizations will move beyond simply adding AI to existing processes and instead fundamentally reimagine how they deliver value. These "AI-native intelligent businesses" will combine intelligent processes, people, and technology to create frictionless experiences for customers. As technology becomes easier to copy and competitive advantages shrink from years to months, an organization's true edge will be its ability to build adaptive teams that combine human creativity with technological capabilities.

Ready to navigate this rapidly evolving landscape? 

Listen now to discover how you can thrive alongside AI rather than be replaced by it.

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For more information:

🌎 Visit my website: https://KieranGilmurray.com
🔗 LinkedIn: https://www.linkedin.com/in/kierangilmurray/
🦉 X / Twitter: https://twitter.com/KieranGilmurray
📽 YouTube: https://www.youtube.com/@KieranGilmurray

📕 Buy my book 'The A-Z of Organizational Digital Transformation' - https://kierangilmurray.com/product/the-a-z-organizational-digital-transformation-digital-book/

📕 Buy my book 'The A-Z of Generative AI - A Guide to Leveraging AI for Business' - The A-Z of Generative AI – Digital Book Kieran Gilmurray

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Digital Transformation PlaybookBy Kieran Gilmurray