Today, now more than ever before, we are conducting business in a very large digital environment. How are you leveraging technology, and ease of access with humanistic authenticity to create a captivating and enjoyable customer experience. The digital aspect to the process has brought us to a place in time where we are being less mindful of the person behind the email, the posting, the screen etc. Linda and Tiffany break down ways you can easily bridge the gap to create these humanistic experiences in a digital environment.