Humanizing Change

Humanizing Change

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Humanizing Change episodes

  • Kymyona Burk on humanizing change around education policy (podcast episode #3)

    In the third episode of Humanizing Change, host Erin Muzughi talks with Kymyona Burk, Senior Policy Fellow at ExcelinEd, about leading change in education policy with honesty, compassion, and a commitment to long-term impact. Kymyona shares how her early experiences as an educator continue to shape her approach to teamwork, leadership, and public perception today.

    Lessons from the episode:

    • Lead with purpose: I make sure every change effort connects back to why it matters for people.
    • Build trust through honesty: I communicate openly, especially when trying to shift public perception.
    • Collaborate to customize solutions: I work closely with stakeholders to create policies that meet real needs.
    • Invest in professional growth: I prioritize continuous learning to strengthen both people and organizations.
    • Ground change in compassion: I approach every challenge with honesty and care to help teams stay resilient.

      • If you enjoyed this conversation, subscribe to Humanizing Change to hear more real, thoughtful stories about how people are navigating change and complexity. New episodes drop regularly — and we’d love to have you along for the journey.

      Produced by Ari Abraham and Darrick Hays, with artwork by Chris Roettger.

      27 min
    • Hector Ouilhet on humanizing change around team roles and AI (podcast episode #2)

      In the second episode of Humanizing Change, host Ari Abraham talks with Hector Ouilhet, former VP of Design at Dropbox, about leading teams through change by focusing on identity, coaching, and human-centered design. Hector shares how his early experiences shaped his leadership style — and how making space for both individual and collective growth is key to navigating the evolving role of AI in organizations.

      Lessons from the episode:

      • Define team and individual identity: I help teams understand who they are collectively and individually.
      • Coach from the background: I lead by supporting others quietly instead of always being front and center.
      • Humanize technology: I embrace imperfection to make digital tools feel more natural and relatable.
      • Design for human needs first: I prioritize people over possibilities when working with AI.
      • Practice self-awareness and empathy: I use these daily to guide teams thoughtfully through change.

        • Producer’s note: After this episode was recorded, Hector left Dropbox to become Advanced Interaction Resident Researcher at CIID, his alma mater, where he’s tinkering with new ways of designing for AI and making it as human-centric as possible.

        If you enjoyed this conversation, subscribe to Humanizing Change to hear more real, thoughtful stories about how people are navigating change and complexity. New episodes drop regularly — and we’d love to have you along for the journey.

        Produced by Ari Abraham and Darrick Hays, with artwork by Chris Roettger.

        28 min
      • Akshaya Murthy on humanizing change around technology (podcast episode #1)

        In the first episode of Humanizing Change, host Ari Abraham Tremendousness talks with Akshaya Murthy, Director of AI Transformation at Zendesk, about what it really takes to lead change in a world where technology moves faster than people.

        Drawing from his global upbringing and deep experience in tech, Akshaya and host Ari Abraham dig into why real transformation isn’t about the tools — it’s about the people. Trust, curiosity, and safe spaces to learn aren’t just nice to have — they’re essential to making change feel human.

        Lessons from the episode:
        • Center change around people, not tools: I focus first on human needs and experiences, not just on rolling out technology.
        • Build trust and psychological safety: I create environments where people feel secure enough to learn and adapt.
        • Give people time and space to grow: I allow teams to experiment, explore, and build confidence at their own pace.
        • Model curiosity and vulnerability: I lead by showing openness to learning, making it safe for others to do the same.
        • Empower humans through technology: I design change efforts so that technology strengthens, rather than overwhelms, human experience.

          • If you enjoyed this conversation, subscribe to Humanizing Change to hear more real, thoughtful stories about how people are navigating change and complexity. New episodes drop regularly — and we’d love to have you along for the journey.

          Produced by Ari Abraham and Darrick Hays, with artwork by Chris Roettger.

          35 min
        • Introducing our new podcast, Humanizing Change!

          We dive deep into the minds of innovators from a variety of fields to explore their unique journeys and uncover their connection to the most critical element of any transformation: the people. Join us as we explore this topic, one story at a time. Listen to the trailer above to learn more.

          2 min

        About Humanizing Change

        From the publisher's feed

        Join us each episode as we talk with innovators in their respective fields about their unique journeys and how they humanize change in their own work, right here, on Humanizing Change.