In this conversation, Brandon Childress, the general manager of the Mechanical Equipment Company (MEC), shares insights into the company's history, evolution, and the HVAC industry. He discusses the challenges faced by MEC, including economic fluctuations and changing customer expectations, while emphasizing the importance of relationships and trust in business. Brandon also reflects on the future of the industry, the impact of e-commerce, and offers advice for HVAC professionals looking to grow their businesses.