Caffeine and Coils

Deanna and Jenny talk through the pressures haunting HVAC contractors in 2026, from labor shortages and rising costs to online leads, customer expectations, refrigerant transition, and reputation management. 

In this episode, Stephanie shares her journey from dispatching at a dealership to warranty at Mingledorff's, highlighting the importance of patience, communication, and understanding in the HVAC industry. Listeners will gain insights into the daily challenges of dispatching, how to improve technician and customer interactions, and the skills that transfer across roles.

In this episode, we explore effective habit-building strategies, including time bracketing, habit stacking, visual cues, and the importance of self-compassion. Perfect for anyone looking to improve their daily routines and long-term habits.

In this episode, Gary shares insights on common business pitfalls that are often overlooked but can significantly impact success. He discusses subtle dangers like seclusion, fungibility, and absence, offering practical advice for industry professionals to build stronger relationships and lead more effectively.

In this episode, we explore the evolving role of women in the HVAC industry, effective social media strategies for contractors, and the future of influencer impact in trades. Ashley Lynds from Refrigeration Technologies shares insights on building inclusive cultures, authentic content creation, and industry growth.

In this episode, Austin Sims, a UX designer at Mingledorff's, shares insights into the new website, focusing on user experience, search improvements, and how contractors shop online. 

Deanna and Jenny sit down with Philip White, the Safety Program Coordinator at Mingledorff's, to discuss the pivotal role safety plays in the workplace

In this episode, we chat with Ariela Vega, a 17-year-old national champion in HVAC, about her journey, challenges, and inspiring message for young women & men interested in trades.

This episode offers practical sales tactics tailored for technicians and service professionals, emphasizing trust building, effective communication, and customer relationship management. Learn how to reframe sales as problem solving and improve your confidence and professionalism.

This episode offers an inside look into the world of HVAC distribution, debunking common misconceptions and highlighting the expertise and services that go beyond just selling parts. From technical troubleshooting to logistics and training, discover what it truly takes to support HVAC contractors effectively.