Deanna and Jenny, along with guest Jay Hefner, discuss the significance of aftermarket parts in HVAC distribution. They address industry trends influenced by COVID-19 and inflation, emphasizing data-driven strategies to enhance efficiency. The conversation covers the shift towards repairs, upselling, and customer trust. They also touch on home automation advancements, dealer training, and the growing popularity of podcasts and YouTube as media sources.

In this episode of Caffeine and Coils, Debbie Belt, the Warranty Manager at Mingledorff's, discusses the intricacies of HVAC warranties and the recent changes in Georgia legislation. The conversation begins with an overview of the importance of warranties in providing homeowners peace of mind and ensuring quality assurance from manufacturers. Debbie shares common misconceptions about warranties, emphasizing that not all parts of HVAC systems are covered, and highlights the importance of proper documentation when filing claims.

On this episode, Deanna and Jenny talk to Theo Stathakis about the Mingledorff's Dealer Meeting.

Deanna and Jenny explore the evolution of HVAC technology, customer expectations, and the impact of modern communication on the industry. They reflect on their personal experiences with HVAC systems, discuss the challenges faced by technicians today, and speculate on the future of HVAC with advancements like AI diagnostics and automated dispatch. The episode is infused with holiday spirit as they share their Christmas traditions and the excitement of family gatherings.

Jenny & Deanna delve into the various aspects of HVAC licensing, including the different types of licenses available, the education and training required, the exams that must be passed, common mistakes made during the licensing process, and the importance of insurance and bonding. The discussion also covers reciprocity agreements between states and the necessity of local permits and inspections.

In this episode of Caffeine and Coils, hosts Deanna and Jenny discuss the challenges and solutions of HVAC systems for off-grid living. They explore the importance of energy efficiency, the role of smart technology, and the impact of AI on energy management. The conversation also touches on personal preferences for living off the grid and concludes with a fun quickfire round of questions.

In this episode, Deanna & Jenny discuss essential tips and strategies for surviving HVAC trade shows, focusing on the experiences of both introverts and extroverts. They share personal anecdotes, highlight the importance of planning and networking, and provide practical advice for making the most out of trade show experiences. The conversation also touches on unique and fun aspects of trade shows, emphasizing the opportunities for learning and connection within the industry.

In this Halloween-themed episode, Deanna & Jenny discuss the dangers of carbon monoxide, often referred to as the 'silent killer.' They explore its characteristics, seasonal risks, and the importance of carbon monoxide detectors in homes. Real-life stories highlight the urgency of awareness and safety measures. The conversation also debunks common myths about carbon monoxide and emphasizes the role of HVAC professionals in preventing exposure. The episode concludes with light-hearted Halloween traditions and treats.

This week, Jenny and Deanna sit down with NATE Certification Trainer Anthony Coker to break down what NATE certification really means for HVAC professionals. They dive into why it matters, what to expect from the testing and renewal process, and share advice for anyone getting ready to take the exam—all while highlighting how certification can open doors to better jobs, higher pay, and continued learning.

In this episode, Jenny and Deanna discuss the critical role of branding in the HVAC industry. They explore personal updates, the importance of professional branding, common mistakes made by HVAC businesses, and the significance of consistency in branding across various platforms. The conversation also touches on how to inject personality into branding while maintaining professionalism, the first steps for small business branding, and the overall impact of effective branding on business success.