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Every HVAC contractor touches digital tools multiple times a day — from "I need this part" to installed and invoiced. In this episode, Jacqueline Quinn sits down with Hannah Eaker, Digital Development Manager at Ferguson, to talk about the technology quietly changing how HVAC pros order, track, and manage their work.
Hannah walks through the tools contractors are using today: the AHRI tool for verifying certified equipment matches, the HVAC parts lookup tool for real-time pricing and local branch inventory, and the digital warranty form and Warranty Tracker that replaced paper forms and callbacks. She also shares why the real win isn't any single tool, but how they connect into one cohesive digital ecosystem available 24/7, wherever the job takes them.
Tune in for a practical look at how removing friction gives contractors time back — and in an industry where time is money, that makes a real difference.
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Presented by Ferguson HVAC
www.Ferguson.com
Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.
The HVAC industry is changing quickly, and contractors are navigating everything from new regulations and evolving technologies to shifting customer expectations and market conditions. In this episode, Jackie Quinn sits down with Scott Hager, Vice President of HVAC at Ferguson, to discuss what's happening across the industry and what it means for contractors in the field.
Scott shares his perspective on the trends shaping HVAC today, including the increasing pace of change, the growing importance of technology, and the challenges contractors face when it comes to productivity, product availability, and meeting customer needs. He also discusses how Ferguson is helping contractors adapt through expanded product access, digital solutions, and a long-term commitment to supporting the HVAC industry.
Tune in for a practical conversation about where the HVAC market stands today and what to watch for in the years ahead.
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Presented by Ferguson HVAC
www.Ferguson.com
Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.
Welcome to HVAC Condensed, the show built for service contractors who want to stay ahead in a changing industry.
Each episode brings you practical guidance, real perspectives, and smart conversations — all designed to help you adapt to what's next in HVAC. Featuring insights from Ferguson's industry expertise, we dive into what impacts your business, your team, and your day-to-day work.
If you’re ready to sharpen your edge and move forward with confidence, subscribe now and be part of the conversation!
Follow Us
Presented by Ferguson HVAC
www.Ferguson.com
Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.
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