In part 2 of this episode of the HVAC Know It All Podcast, host Gary McCreadie is joined by Kyle Smith, an HVAC technician and account manager at MK Mechanical, LLC. They discuss the importance of mentorship in the trades and how creating a supportive learning environment can help new technicians thrive. Kyle shares his experience of teaching the next generation through patience and hands-on guidance, rather than through harsh criticism. They talk about the value of education and the role of self-education in becoming a successful technician. The episode also covers how building a positive culture within companies can lead to better retention and stronger team dynamics.

Gary and Kyle discuss how creating a positive, supportive environment helps new HVAC techs succeed by focusing on teaching instead of yelling. They explain why some older techs struggle to connect with younger ones and how respect and clear expectations can improve teamwork. Kyle shares advice on mentoring, like being patient, using hands-on learning, and taking time to educate rather than criticize. They also talk about using resources like YouTube and phones to help techs learn outside of work hours. They finish by emphasizing the importance of training the next generation and creating a culture of learning in the HVAC industry.

Expect to Learn:

• How mentorship and patient teaching help new HVAC techs build skills.

• Why does creating a supportive environment lead to better retention in the trade?

• How does asking the right questions and using hands-on training improve learning?

• Why encouraging self-education outside of work helps techs grow faster.

• How to build a company culture focused on respect, teamwork, and education.

Episode Highlights:

[00:00] - Intro to Kyle Smith in Part 02

[02:17] - How to Truly Attract Youth to the Trades

[02:59] - Fixing Mentorship: Teach, Don't Yell

[04:37] - The Need for a Strong Support System

[07:08] - The "Train the Next" Philosophy

[09:15] - Learning Off the Clock for Success

[11:55] - What Truly Defines a Great Technician

[14:23] - Where to Get Kyle's Book and What It Covers

This Episode is Kindly Sponsored by:

Master: https://www.master.ca/

Cintas: https://www.cintas.com/

Cool Air Products: https://www.coolairproducts.net/

property.com: https://mccreadie.property.com

SupplyHouse: https://www.supplyhouse.com/tm Use promo code HKIA5 to get 5% off your first order at Supplyhouse!

Follow the Guest Kyle Smith on:

LinkedIn: https://www.linkedin.com/in/kyle-smith-403b998a/

MK Mechanical, LLC: https://www.linkedin.com/company/mk-mechanical-llc/

Website:

MK Mechanical, LLC: https://www.mk-mechanical.com/

Follow the Host:

LinkedIn: https://www.linkedin.com/in/gary-mccreadie-38217a77/

Website: https://www.hvacknowitall.com

Facebook: https://www.facebook.com/people/HVAC-Know-It-All-2/61569643061429/

Instagram: https://www.instagram.com/hvacknowitall1/

In this episode of the HVAC Know It All Business Edition Podcast, co-hosts Gary McCreadie and Furman Haynes discuss a foundational question for aspiring HVAC entrepreneurs: Why start your own business? This episode sets the tone for an ongoing series designed specifically for small business owners and those on the cusp of taking the leap into HVAC entrepreneurship. Whether you're still moonlighting or already running jobs solo, this episode is your first step into making the right decisions from day one.

Furman and Gary bring a wealth of experience. Gary is a seasoned HVAC professional and founder of HVAC Know-It-All and McCreadie HVAC, while Furman works with contractors across the country on their financials, operations, and technology as co-founder of WorkHero.Together, they blend on-the-ground expertise with startup strategy to guide future entrepreneurs.

• Why freedom, impact, and financial independence drive many HVAC pros to start their own businesses

• The mental and technical readiness needed before going solo

• Smart strategies to avoid burnout as a one-man show

• Financial planning tips before making the leap (including the pros and cons of "rage quitting")

• The role of community networking and how it can support solo operators

[00:00:00] – Introduction & Vision for the Podcast

[00:02:26] – Why Start Your Own HVAC Business?

[00:03:32] – The Freedom Factor

[00:06:24] – The Real Demands of Business Ownership

[00:08:13] – Networking as a Survival Strategy

[00:08:52] – Moonlighting vs. Full Commitment

[00:11:19] – Financial Opportunity vs. Income Stability

[00:16:17] – Readiness Checklist: Technical, Mental, Financial

[00:23:42] – The Three Roles of an HVAC Business Owner

[00:27:15] – A Family Decision

[00:38:25] – What's Next: Finding Your First Customer

Learn how to build a business that runs without you:

📘 The E-Myth Contractor by Michael E. Gerber — a must-read for contractors who want freedom and systems that work.

👉 Get it here: https://www.amazon.com/Myth-Contractor-Contractors-Businesses-About/dp/0060938463

Follow Furman Haynes on:

LinkedIn: https://www.linkedin.com/company/workherohvac/

Facebook: https://www.facebook.com/p/WorkHero-61562122449748/

Instagram: https://www.instagram.com/workhero__

Follow Gary McCreadie on:

LinkedIn: https://www.linkedin.com/in/gary-mccreadie-38217a77/

Website: https://www.hvacknowitall.com

Facebook: https://www.facebook.com/people/HVAC-Know-It-All-2/61569643061429/

Instagram: https://www.instagram.com/hvacknowitall1/

In this episode of the HVAC Know It All Podcast, host Gary McCreadie talks with Kyle Smith, HVAC technician and account manager at MK Mechanical, LLC. Kyle shares insights about his new book "Grit, Grind, and Glory in the Trades", written to guide young people considering a future in the trades. He and Gary discuss the growing use of smart tools and predictive maintenance in HVAC, and whether these are being designed for a shrinking workforce. Kyle also talks about his own path in the industry, the decline of traditional college education, and why trades still offer a strong, hands-on career for the next generation.

In this episode, Kyle Smith shares why he wrote his book "Grit, Grind, and Glory in the Trades" to help young people understand what it is really like to work in HVAC and other trades. He explains how many skilled workers are retiring without passing down knowledge, and how new tools and AI are changing the job. Kyle and Gary talk about the future of the industry, including predictive maintenance and smart systems. They also discuss the decline of college as the only path to success and how the trades can be a great option for people who like to work with their hands and solve problems in the real world.

Expect to Learn:

• Why Kyle Smith wrote a book to guide new workers in the trades.

• How AI and smart tools are changing the HVAC industry.

• Why the trades are still a strong career path for hands-on learners.

• How predictive maintenance could shape the future of HVAC service.

• Why college is not the only way to build a successful and rewarding career.

Episode Highlights:

[00:00] - Intro to Kyle Smith in Part 1

[01:58] - Why He Wrote the Book: Bridging the Skills Gap

[03:21] - Are New Tools & AI Making Up for a Lack of Skill?

[05:26] - The Future: AI Diagnostics vs. Technician Know-How

[07:24] - Why Core Troubleshooting Skills Will Always Be Essential

[13:04] - Will Trade Promotion Actually Attract New People?

[19:24] - The Internet Economy vs. Hands-On Trades for the Next Generation

This Episode is Kindly Sponsored by:

Master: https://www.master.ca/

Cintas: https://www.cintas.com/

Cool Air Products: https://www.coolairproducts.net/

property.com: https://mccreadie.property.com

SupplyHouse: https://www.supplyhouse.com/tm Use promo code HKIA5 to get 5% off your first order at Supplyhouse!

Follow the Guest Kyle Smith on:

LinkedIn: https://www.linkedin.com/in/kyle-smith-403b998a/

MK Mechanical, LLC: https://www.linkedin.com/company/mk-mechanical-llc/

Website:

MK Mechanical, LLC: https://www.mk-mechanical.com/

Follow the Host:

LinkedIn: https://www.linkedin.com/in/gary-mccreadie-38217a77/

Website: https://www.hvacknowitall.com

Facebook: https://www.facebook.com/people/HVAC-Know-It-All-2/61569643061429/

Instagram: https://www.instagram.com/hvacknowitall1/

In part 2 of this episode of the HVAC Know It All Podcast, host Gary McCreadie is joined again by Joshua Canfield, owner of Blue Box HVACR, about the value of transformational coaching in the skilled trades. They discuss how empathy, patience, and clear communication can help new technicians grow and succeed. Joshua explains why older techs often struggle to connect with younger ones and how setting clear expectations can make a big difference. The conversation also covers using technology like remote video support to bridge training gaps and the idea of building hands-on trade schools that simulate real job pressure. This episode highlights key ways to support and teach the next generation of HVAC professionals.

Gary and Joshua talk about how transformational coaching helps young HVAC techs grow by focusing on support instead of harsh criticism. They explain why many older techs struggle to connect with the new generation and how clear steps and respect can help both sides work better together. Joshua shares tips for training, like asking questions, watching closely, and staying off phones unless they help with learning. They also talk about hands-on trade schools, using real pressure situations, and tech tools like remote video support to guide new techs in the field. They finish by stressing the need for teamwork and better ways to train in today's HVAC industry.

Expect to Learn:

• Why transformational coaching helps new HVAC techs grow with confidence.

• How to bridge the gap between older and younger techs on the job.

• Why asking clear questions builds respect and saves time.

• Ways trade schools can train students under real pressure.

• How remote video tools can support techs in the field from a distance.

Episode Highlights:

[00:00] - Intro to Joshua Canfield in Part 02

[01:35] - What is "Transformational" Coaching?

[03:47] - Joshua on transforming people

[06:16] - Are young workers really lazy?

[07:46] - Solving the generational gap

[10:32] - Respect and phone usage

[12:26] - A story on miscommunication

[14:21] - The ideal trade school model

[17:21] - Good vs. bad on-site experiences

[19:07] - Using tech for remote training

[22:57] - Conclusion & plans for future talks

This Episode is Kindly Sponsored by:

Master: https://www.master.ca/

Cintas: https://www.cintas.com/

Cool Air Products: https://www.coolairproducts.net/

property.com: https://mccreadie.property.com

SupplyHouse: https://www.supplyhouse.com/tm Use promo code HKIA5 to get 5% off your first order at Supplyhouse!

Follow the Guest Joshua Canfield on:

LinkedIn: https://www.linkedin.com/in/joshua-canfield-32152a163/

Blue Box HVACR: https://www.linkedin.com/company/blue-box-hvacr/

Website:

Blue Box HVACR: https://blueboxhvacr.com/

Follow the Host:

LinkedIn: https://www.linkedin.com/in/gary-mccreadie-38217a77/

Website: https://www.hvacknowitall.com

Facebook: https://www.facebook.com/people/HVAC-Know-It-All-2/61569643061429/

Instagram: https://www.instagram.com/hvacknowitall1/

In this episode of the HVAC Know It All Podcast, host Gary McCreadie speaks with Joshua Canfield, owner of Blue Box HVACR. Together, they explore how training for new HVAC technicians has changed over the years. Josh shares his own journey from being thrown into the trade with no experience to running jobs alone within weeks. They talk about the need for a balanced training approach that combines hands-on work, guidance, and time under pressure. Josh also highlights how small wins and emotional intelligence can build confidence in young techs. Their conversation gives practical ideas for teaching the next generation in today's industry.

In this episode, Joshua Canfield talks about the challenges of training new HVAC technicians in today's industry. He explains how systems have become more complex with added electronics, while many techs lack hands-on experience and confidence. Josh shares stories from his own start in the trade, where he learned by doing jobs on his own with little help. He and Gary discuss a better way to train techs by mixing pressure-filled situations with support and guidance. Josh also stresses the need to build emotional strength and give new techs chances to succeed so they can grow into confident professionals.

Expect to Learn:

• Why hands-on experience is key to building real technician skills.

• How throwing techs into the field too soon can hurt their growth.

• A hybrid training method that balances pressure with support.

• Why emotional intelligence and small wins build confidence in new techs.

• How strong mentorship helps techs learn faster and stay in the trade.

Episode Highlights:

[00:00] - Intro to Joshua Canfield in Part 1

[02:10] - The Changing Landscape: Increased Complexity & Lost Confidence

[05:09] - The Core Problem: Lack of Applied Knowledge & Tool Proficiency

[06:54] - The "Thrown in the Truck" Method: Pros, Cons, and a Better Hybrid Approach

[10:19] - Creating "Aha" Moments: The Power of Pressure and Satisfaction

[14:30] - The Triumph of Perseverance: A Story of a First Solo Fix

[18:47] - The Key to Success: Persistence Over Pure Intelligence

[20:55] - The Modern Apprentice: Navigating a Different Upbringing

[22:18] - A New Vision for Training: Blending Technical, Applied, and Emotional Skills

[23:54] - Creating "Small Wins" and a Customer-Focused Mindset

This Episode is Kindly Sponsored by:

Master: https://www.master.ca/

Cintas: https://www.cintas.com/

Cool Air Products: https://www.coolairproducts.net/

property.com: https://mccreadie.property.com

SupplyHouse: https://www.supplyhouse.com/tm Use promo code HKIA5 to get 5% off your first order at Supplyhouse!

Follow the Guest Joshua Canfield on:

LinkedIn: https://www.linkedin.com/in/joshua-canfield-32152a163/

Blue Box HVACR: https://www.linkedin.com/company/blue-box-hvacr/

Website:

Blue Box HVACR: https://blueboxhvacr.com/

Follow the Host:

LinkedIn: https://www.linkedin.com/in/gary-mccreadie-38217a77/

Website: https://www.hvacknowitall.com

Facebook: https://www.facebook.com/people/HVAC-Know-It-All-2/61569643061429/

Instagram: https://www.instagram.com/hvacknowitall1/

In part 2 of this episode of the HVAC Know It All Podcast, host Gary McCreadie is joined again by Jim Fultz, National Technical Training Manager at Copeland and a former Emerson trainer, to explore dual fuel systems and the importance of proper equipment placement. They talk about the difference between thermal and economic balance points, and why running a heat pump and furnace at the same time can cause serious issues. Jim explains how incorrect coil placement can lead to rusted heat exchangers and how technology like the Sensi Touch 2 thermostat helps manage switchover points more accurately. This episode offers helpful tips for HVAC techs working with hybrid heating systems.

Gary and Jim talk about how dual fuel systems work and why the placement of coils and furnaces matters for system life and safety. Jim explains the problems that happen when coils are placed before furnaces, like rust inside heat exchangers from trapped moisture. They cover why heat pumps and gas furnaces should not run at the same time and how electric resistance heat is different. Jim also shares how the Sensi Touch 2 thermostat and its outdoor sensors help manage switchover points better. They end by talking about wireless tools that save time and avoid hard-wiring jobs.

Expect to Learn:

• What do thermal and economic balance points mean in HVAC?

• Why heat pumps and gas furnaces should not run at the same time.

• How coil placement can damage heat exchangers over time.

• Ways the Sensi Touch 2 helps manage backup heat more accurately.

• How wireless sensors can solve wiring problems in retrofit jobs.

Episode Highlights:

[00:00] - Intro to Jim Fultz in Part 02

[01:56] - Why Furnace & Heat Pump Can't Run Together

[06:28] - The Risks of Incorrect Coil Placement

[11:35] - Sensi Touch 2 Thermostat & Wireless Solutions

[14:50] - Cost Analysis & "Stealth" Thermostat Feature

[16:35] - Final Recap on Balance Points This Episode is Kindly Sponsored by:

Master: https://www.master.ca/

Cintas: https://www.cintas.com/

Cool Air Products: https://www.coolairproducts.net/

property.com: https://mccreadie.property.com

SupplyHouse: https://www.supplyhouse.com/tm Use promo code HKIA5 to get 5% off your first order at Supplyhouse!

Follow the Guest Jim Fultz on:

LinkedIn: https://www.linkedin.com/in/jimdfultz/

Copeland: https://www.linkedin.com/company/copeland/

Emerson: https://www.linkedin.com/company/emerson/

Website:

Copeland: https://www.copeland.com/global

Emerson: https://www.emerson.com/global

Follow the Host:

LinkedIn: https://www.linkedin.com/in/gary-mccreadie-38217a77/

Website: https://www.hvacknowitall.com

Facebook: https://www.facebook.com/people/HVAC-Know-It-All-2/61569643061429/

Instagram: https://www.instagram.com/hvacknowitall1/

In this episode of the HVAC Know It All Podcast, host Gary McCreadie talks with Jim Fultz, National Technical Training Manager at Copeland and a former Emerson trainer. Jim explains the concepts of thermal and economic balance points in heat pump systems, breaking down how each affects system performance and efficiency. He walks through how to calculate these balance points using real examples, showing when a heat pump needs backup heat. Jim also discusses how the Sensi Touch 2 thermostat helps manage these settings by letting users program exact switch-over points. His advice gives techs the tools to improve system setup and avoid costly service calls.

In this episode, Jim Fultz explains the difference between thermal and economical balance points in heat pump systems. He shows how thermal balance is about the heat pump's ability to meet a home's heating load as outdoor temperatures drop, while economical balance relates to energy cost and efficiency. Jim uses real examples to show how to calculate these points and why getting them right matters. He also talks about using tools like the Sensi Touch 2 thermostat to set and control balance points. His tips help contractors design better systems and avoid performance issues during cold weather.

Expect to Learn:

• What thermal and economic balance points mean in heat pump systems.

• How to calculate a balance point using load and capacity data.

• Knowing the thermal balance point helps avoid cold-weather failures.

• How the Sensi Touch 2 thermostat helps control backup heat use.

• Why balance point planning improves system performance and customer comfort.

Episode Highlights:

[00:00] - Intro to Jim Fultz in Part 01

[02:45] - Thermal vs Economical Balance Point Basics

[08:58] - Real-World Dual Fuel Setup and Testing to -9.5°C

[12:40] - Backup Heat Lessons and Understanding Balance Points

[17:40] - Using Sensi Touch 2 to Set and Control Balance Points

This Episode is Kindly Sponsored by:

Master: https://www.master.ca/

Cintas: https://www.cintas.com/

Cool Air Products: https://www.coolairproducts.net/

property.com: https://mccreadie.property.com

SupplyHouse: https://www.supplyhouse.com/tm Use promo code HKIA5 to get 5% off your first order at Supplyhouse!

Follow the Guest Jim Fultz on:

LinkedIn: https://www.linkedin.com/in/jimdfultz/

Copeland: https://www.linkedin.com/company/copeland/

Emerson: https://www.linkedin.com/company/emerson/ Website:

Copeland: https://www.copeland.com/global

Emerson: https://www.emerson.com/global

Follow the Host:

LinkedIn: https://www.linkedin.com/in/gary-mccreadie-38217a77/

Website: https://www.hvacknowitall.com

Facebook: https://www.facebook.com/people/HVAC-Know-It-All-2/61569643061429/

Instagram: https://www.instagram.com/hvacknowitall1/

In this episode of the HVAC Know It All Podcast, host Gary McCreadie talks with Furman Haynes, Co-Founder of WorkHero. They discuss the challenges and rewards of starting and running a small HVAC business. Furman explains how new business owners often struggle with administrative tasks, financial management, and marketing. They talk about the importance of learning business practices while balancing fieldwork and how automation and processes can help owners save time and grow. Furman also shares how WorkHero supports small contractors with solutions to improve their business operations.

Furman talks about the struggles small HVAC business owners face, especially with managing administrative work and finances. He explains how learning business skills while handling fieldwork can be overwhelming. Furman says that building strong processes and using automation can save time and help businesses grow. He shares how WorkHero supports contractors by simplifying tasks and improving business operations. His goal is to help owners work smarter, save time, and build successful, efficient businesses.

This episode discusses the challenges of starting an HVAC business. Furman explains how new business owners often struggle with administrative tasks and managing finances. He shares how learning business practices while balancing fieldwork can be tough. Furman also talks about how processes and automation can help owners save time and grow their businesses. His focus is on helping new owners work smarter and build stronger operations.

Expect to Learn:

• How small HVAC business owners can overcome administrative and financial challenges.

• Why balancing fieldwork with business tasks can be overwhelming for new owners.

• How automation and processes can save time and help businesses grow.

• Tips on managing business operations and improving efficiency with WorkHero.

• How building strong systems leads to smarter work and more successful businesses.

Episode Highlights:

[00:00] - Intro to Furman Haynes & WorkHero

[02:28] - Starting a business in HVAC? Listen in

[05:04] - Learning to run a business after the tools

[07:54] - From tools to business: finding where to start

[11:19] - Paperwork pain & helping small contractors scale

[15:23] - Learning in steps & finding time to grow

[18:24] - Efficiency, processes & automation in HVAC

[22:10] - Podcast plans: business topics, guests, & WorkHero

[26:19] - Wrapping up: what to expect & final thoughts

This Episode is Kindly Sponsored by:

Master: https://www.master.ca/

Cintas: https://www.cintas.com/

Cool Air Products: https://www.coolairproducts.net/

property.com: https://mccreadie.property.com

SupplyHouse: https://www.supplyhouse.com/tm Use promo code HKIA5 to get 5% off your first order at SupplyHouse!

Follow the Guest Furman Haynes on:

LinkedIn: https://www.linkedin.com/in/furmanhaynes/

WorkHero: https://www.linkedin.com/company/workherohvac/

Follow the Host:

LinkedIn: https://www.linkedin.com/in/gary-mccreadie-38217a77/

Website: https://www.hvacknowitall.com

Facebook: https://www.facebook.com/people/HVAC-Know-It-All-2/61569643061429/

Instagram: https://www.instagram.com/hvacknowitall1/

In part 2 of this episode of the HVAC Know It All Podcast, host Gary McCreadie continues his discussion with Jessica Slaughter, Marketing Manager at RLS Rapid Locking System, about the growing use of press fittings in the HVAC industry. They talk about common pushbacks like tool cost and trust in the technology, and how RLS is working to address these concerns. Jessica explains how press fittings save time, improve safety, and are being used in everything from homes to data centers worldwide. This episode gives HVAC pros useful insights into the benefits and future of press technology.

Gary and Jessica talk about how press fittings are changing the HVAC trade by saving time, cutting labor, and reducing fire risks. Jessica shares how RLS is working to make tools more affordable and fittings easier to get, while expanding their product line to help techs stay with press. They discuss common concerns like cost and trust, and how the press is now used in homes, data centers, hotels, and more. Jessica also explains how global use is growing and why education is key. They end with a fun idea to show press vs. braze speed in a live challenge.

Expect to Learn:

• How press fittings save time and lower labor costs.

• Why tool cost and trust are key barriers to adoption.

• Press fittings are being used across the HVAC industry.

• How RLS is improving fitting availability and product range.

• Why Press is a strong option for service work and tight job sites.

Episode Highlights:

[00:00] - Intro to Jessica Slaughter in Part 02

[01:59] - Press vs. Braze Speed Challenge Idea

[03:38] - Showing Time Savings and Proper Brazing Prep

[05:01] - Main Pushbacks: Tool Cost and Trust Over Time

[06:12] - Longevity, Refrigerant Shift, and Growing Trust in Press

[10:48] - Press in Service Calls and Where It's Being Used Most

[17:43] - Global Reach of RLS and Importance of Exposure

This Episode is Kindly Sponsored by:

Master: https://www.master.ca/

Cintas: https://www.cintas.com/

Cool Air Products: https://www.coolairproducts.net/

Property.com: https://mccreadie.property.com

SupplyHouse: https://www.supplyhouse.com/tm Use promo code HKIA5 to get 5% off your first order at Supplyhouse!

Follow the Guest Jessica Slaughter on:

LinkedIn: https://www.linkedin.com/in/js212/

RLS Rapid Locking System: https://www.linkedin.com/company/rls-rapid-locking-system/

Website:

RLS Rapid Locking System: https://www.rapidlockingsystem.com/

Follow the Host:

LinkedIn: https://www.linkedin.com/in/gary-mccreadie-38217a77/

Website: https://www.hvacknowitall.com

Facebook: https://www.facebook.com/people/HVAC-Know-It-All-2/61569643061429/

Instagram: https://www.instagram.com/hvacknowitall1/

In this episode of the HVAC Know It All Podcast, host Gary McCreadie sits down with Jessica Slaughter, Marketing Manager at RLS Rapid Locking System. Jessica discusses the benefits of using press fittings in HVAC and refrigeration, explaining how they provide a safer, faster, and more efficient alternative to brazing. She shares insights into common mistakes technicians make when using press fittings, particularly the importance of proper preparation, cleaning, and deburring. Jessica also highlights the durability of RLS press fittings and their ability to withstand high pressures, ensuring long-term reliability in the field. Her advice helps contractors improve their processes and enhance customer satisfaction.

In this episode, Jessica highlights how press fittings offer a faster, safer alternative to brazing in HVAC and refrigeration systems. She emphasizes the importance of proper preparation, cleaning, and deburring to prevent leaks and ensure a solid press. By using the right tools and following the correct process, common mistakes can be avoided, leading to improved system performance. Jessica also discusses how educating technicians and using quality equipment can boost reliability and customer satisfaction, helping contractors achieve high-quality, long-lasting installations.

Expect to Learn:

• How press fittings offer a safer, faster alternative to brazing.

• Why is proper preparation and cleaning essential to avoid leaks?

• How using the right tools ensures a solid press and reliable systems.

• Common mistakes technicians make and how to avoid them.

• Why educating technicians leads to better results and happier customers.

Episode Highlights:

[00:00] - Intro to Jessica Slaughter in Part 01

[02:28] - Longevity and Reliability of RLS Press Fittings

[04:27] - RLS Press Fittings: Designed for HVAC and High Pressure

[06:01] - Testing the Durability of RLS Press Fittings

[07:46] - Differences Between Press Fittings for HVAC and Plumbing

[12:03] - Common Mistakes with Press Fittings

[17:21] - Properly Buffing Deep Scratches Before Pressing

This Episode is Kindly Sponsored by:

Master: https://www.master.ca/

Cintas: https://www.cintas.com/

Cool Air Products: https://www.coolairproducts.net/

property.com: https://mccreadie.property.com

SupplyHouse: https://www.supplyhouse.com/tm Use promo code HKIA5 to get 5% off your first order at Supplyhouse!

Follow the Guest Jessica Slaughter on:

LinkedIn: https://www.linkedin.com/in/js212/

RLS Rapid Locking System: https://www.linkedin.com/company/rls-rapid-locking-system/ Website:

RLS Rapid Locking System: https://www.rapidlockingsystem.com/

Follow the Host:

LinkedIn: https://www.linkedin.com/in/gary-mccreadie-38217a77/

Website: https://www.hvacknowitall.com

Facebook: https://www.facebook.com/people/HVAC-Know-It-All-2/61569643061429/

Instagram: https://www.instagram.com/hvacknowitall1/