In this special episode from the 2025 AHR Expo, Bryan brings us two fascinating conversations with industry leaders who are shaping the future of HVAC technology and tools. The episode kicks off with Tony Gonzalez from Fieldpiece celebrating their 35th anniversary. Tony shares his remarkable journey from packaging meters in the warehouse to his current leadership role, providing unique insights into the company's evolution. The discussion explores Fieldpiece's pioneering role in developing HVAC-specific testing equipment, particularly highlighting their groundbreaking HS26 meter that filled a crucial gap in the industry when no other company was creating specialized meters for HVAC technicians.

The conversation with Tony delves deep into the technical aspects of modern HVAC work, particularly focusing on combustion analysis and its three fundamental pillars: safety, efficiency, and consistency. Tony explains how Fieldpiece's JobLink system has revolutionized the way technicians document their work and communicate with customers through comprehensive digital reporting. The discussion also covers the evolution of refrigerants and POE oils, emphasizing how practices that weren't considered critical in the past have become essential with modern systems and materials.

In the second segment, Bryan sits down with Mike and Ashley from Refrigeration Technologies' Viper division, where they share the compelling origin story of their company. Mike recounts how his father, John Pastorello, a chemist who found himself taking an AC technician job in the 1980s, leveraged his chemistry background to develop superior products, starting with their flagship product, Big Blu. The conversation highlights Refrigeration Technologies' impressive growth, including their recent expansion to a campus-like facility with an additional 30,000 square feet and their achievement of making the Inc. 5000 list for three consecutive years. Ashley, their Director of Education and Brand Management, discusses their innovative approach to industry engagement, including their first-ever "Viper Bowl" competition and their commitment to safety in product development.

Key Topics Covered in This Episode:

• Fieldpiece's 35-year journey and the evolution of HVAC-specific testing equipment
• Modern combustion analysis fundamentals and the importance of proper testing
• The JobLink system and its impact on documentation and customer communication
• Evolution of refrigerants, POE oils, and critical installation practices
• Refrigeration Technologies' origin story and growth from a family business to an industry leader
• Development and innovation of essential HVAC chemicals and tools under the Viper brand
• The importance of safety in product formulation and application
• Global expansion and market reach in the HVAC industry
• Impact of modern technology on HVAC diagnostics and documentation
• Training approaches and industry education initiatives
• Company cultures focused on innovation and problem-solving
• The role of family businesses in advancing HVAC technology

Have a question that you want us to answer on the podcast? Submit your questions at https://www.speakpipe.com/hvacschool.

Purchase your tickets or learn more about the 6th Annual HVACR Training Symposium at https://hvacrschool.com/symposium.

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In this episode, Bryan speaks with Manly, an HVAC professional from Manitoba, Canada, about his journey from working in his family's plumbing business to running his own HVAC company. Manly shares his experiences working in extreme cold weather conditions, where temperatures can drop to -30°C (-22°F), and discusses the unique challenges and emergency response strategies required in such a heating-dominated market.

The conversation delves deep into the ethical aspects of running an HVAC business, with both Bryan and Manly sharing their Christian perspectives on business ethics, customer service, and professional integrity. They discuss the importance of honest communication with customers, admitting mistakes, and making decisions based on customers' needs rather than purely financial motivations. Manly emphasizes how his faith influences his business practices and decision-making, particularly when advising customers about repairs versus replacements.

The discussion also explores the importance of continuous learning and professional development in the HVAC industry. Manly describes his experience returning to school in his forties to complete his air conditioning mechanic certification, highlighting how the industry requires constant adaptation and learning. Both professionals stress the value of building community within the trade and the importance of sharing knowledge to help others avoid making the same mistakes they've encountered.

Key Topics Covered:

• Working in extreme cold weather conditions (-30°C/-22°F)
• Emergency heating solutions using construction heaters
• The transition from plumbing to HVAC
• Challenges of equipment sizing and customer education
• Business ethics and Christian principles in HVAC
• Importance of admitting mistakes and maintaining integrity
• Continuous learning and professional development
• Building community in the HVAC industry
• Balancing profit motives with customer needs
• Manitoba's two-tier licensing system for HVAC technicians
• Parts availability challenges and creative solutions
• Role of humility in professional growth
• Value of proper education and training in HVAC

Have a question that you want us to answer on the podcast? Submit your questions at https://www.speakpipe.com/hvacschool.

Purchase your tickets or learn more about the 6th Annual HVACR Training Symposium at https://hvacrschool.com/symposium.

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In this short podcast episode, Bryan talks about EER (Energy Efficiency Ratio) and SEER (Seasonal Energy Efficiency Ratio) and how to calculate EER in the field.

EER and SEER are ratings that we often see on equipment (as are SEER2 and EER2) based on a ratio of an output to an input. Whereas coefficient of performance (COP) is a direct ratio of watts out to watts in, EER and SEER account for BTUs and watts. EER and SEER indicate the cooling capacity (in BTUs) we get from the watts we put in.

The ratio changes based on field conditions, and EER2 and SEER2 have more realistic test conditions than EER and SEER (the static pressure for systems rated below 65,000 BTUs per hour was 0.1"wc for EER and SEER, and it is now 0.5"wc for EER2 and SEER2, which is much closer to average field conditions).

To determine EER, you have to figure out BTU production and stack it against your wattage. You'll need to know your delta enthalpy (delta H), multiply it by the CFM, and then multiply the product of those by 4.5 to get your BTU output. A calculator on apps like measureQuick can help you find out your delta H, but you'll need a proper wet-bulb temperature before you can do that. You can determine CFM with a TrueFlow grid or manufacturer's blower charts.

Finding watts can be a challenge with ECMs and inverter-driven systems; it's not as simple as volts x amps, and you will need a meter that can measure power factor and take readings from the condenser fan, compressor, and blower motor. That wattage becomes the number you divide into BTUs to get the EER. SEER is averaged over a season, HSPF is for heating instead of cooling, and you can convert the BTUs to watts (by multiplying by 3.41) and determine the ratio of watts out to watts in.

Have a question that you want us to answer on the podcast? Submit your questions at https://www.speakpipe.com/hvacschool.

Purchase your tickets or learn more about the 6th Annual HVACR Training Symposium at https://hvacrschool.com/symposium.

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In this informative episode, Josh Souders from Copeland joins Bryan to dive deep into heat pump technology, discussing everything from basic operations to advanced features in cold climate applications. The conversation begins with a fundamental explanation of how heat pumps work, describing them as essentially air conditioners with a reversing valve that allows them to provide both heating and cooling. Josh explains the thermodynamic principles that enable heat pumps to extract heat from cold outdoor air and transfer it indoors, achieving coefficients of performance (COP) ranging from 1.5 to 3, making them significantly more efficient than traditional electric resistance heating.

The discussion moves into the broader context of electrification and decarbonization, explaining how heat pumps fit into these environmental initiatives. Josh details how modern cold climate heat pumps have evolved significantly from earlier generations, particularly through the Department of Energy's Cold Climate Heat Pump Challenge program. This program pushed manufacturers to develop systems capable of maintaining full heating capacity at very low temperatures, addressing historical concerns about heat pump performance in cold regions.

Variable speed technology emerges as a key topic, with Josh explaining how modern inverter-driven compressors can operate across a wide range of speeds - from 900 to 7,000 RPM in their newest A2L products. This capability allows systems to maintain heating capacity in cold weather by increasing compressor speed when needed. The conversation also covers practical considerations for installation and troubleshooting, including the importance of proper defrost cycles, installation location, and the use of riser kits in snowy regions.

Key Topics Covered:

• Basic heat pump operation and refrigeration cycle
• Electrification and decarbonization initiatives
• Cold climate heat pump capabilities and DOE challenge program
• Variable speed compressor technology
• Different types of heat pumps (air source, ground source, water source)
• Defrost cycles and their importance
• Installation considerations for cold climates
• Vapor injection technology and its benefits
• Available incentives and rebates for heat pump installation
• Troubleshooting tips for heat pump systems
• Low-GWP refrigerant considerations
• Resource links for contractors and homeowners
• Modern heat pump efficiency and performance improvements

Resources mentioned:

• DSIRE USA website for state incentives (dsireusa.org)
• DOE rebate portal (energy.gov/save/rebates)
• Copeland heat pump information (hvacrschool.com/copeland-heat-pumps)
• Copeland Mobile app and White Rogers family of apps
• Copeland Training Hub for education resources

Have a question that you want us to answer on the podcast? Submit your questions at https://www.speakpipe.com/hvacschool.

Purchase your tickets or learn more about the 6th Annual HVACR Training Symposium at https://hvacrschool.com/symposium.

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In this podcast episode, Bryan, Jacob, and JD provide an in-depth look at a significant HVAC project that tested their team's ability to adapt, learn, and improve. The discussion centers on a large-scale apartment building project that presented numerous challenges in project management, team dynamics, and installation processes. What began as a chaotic and inefficient workflow ultimately transformed into a more streamlined and collaborative effort through careful analysis and strategic adjustments.

The team candidly discusses their initial struggles with project management, particularly around materials handling, piecework compensation, and team coordination. They highlight the importance of moving from an individual-focused approach to an assembly-line mentality, which dramatically improved both productivity and team morale. The podcast reveals the critical nature of communication, ownership, and consistent processes in managing large-scale construction projects.

A key theme throughout the discussion is the evolution of team culture and interpersonal dynamics. The participants emphasize that effective teamwork isn't about being friends, but about mutual respect, individual accountability, and collective goal achievement. They stress the importance of merit-based performance and creating a work environment where team members are motivated by productivity and quality rather than personal relationships or financial incentives.

Key Topics Covered:

• Project scope: New ground-up apartment building HVAC installation
• Challenges with initial project management approaches
• Transition to assembly-line production methods
• Materials handling and staging strategies
• Piecework compensation challenges and improvements
• Team dynamics and communication
• Importance of consistent processes
• Breaking down installation into specialized tasks
• Balancing speed and quality of work
• Learning from project experiences for future improvements

Have a question that you want us to answer on the podcast? Submit your questions at https://www.speakpipe.com/hvacschool. 

Purchase your tickets or learn more about the 6th Annual HVACR Training Symposium at https://hvacrschool.com/symposium.

Subscribe to our podcast on your iPhone or Android.   Subscribe to our YouTube channel.  Check out our handy calculators here or on the HVAC School Mobile App for Apple and Android

In this short Q&A podcast episode, Bryan answers a listener-submitted question about circuit board troubleshooting: is there a quick way to learn how to check circuit boards, and if so, where are those resources?

A circuit board is a bunch of components put together on a printed circuit board (PCB). There isn't a lot of helpful universal information about circuit boards available, as they vary quite a bit by model and manufacturer. However, many of the basic components will be the same across circuit boards: microprocessors, diodes, relays, capacitors, and transformers. If you understand what these are on their own, that will help you understand what they do in circuit boards. 

You mostly need to know the inputs, outputs, and sequence of operation of a circuit board to diagnose it. The sequence of operation tells you when certain things are supposed to happen, such as in an integrated furnace control (IFC); the flame rectification process is a classic example. If the flame can be proven, the operation continues; if it can't be proven, then that will cause a lockout (possibly due to improper grounding or poor placement and NOT necessarily because of the board).

A lot of issues with the board can be diagnosed if you understand the inputs and outputs (e.g., 24v signals) or observe it with your senses, such as bloated capacitors or ant nests. Becoming a master of the obvious and checking the manufacturer's literature are the top two things you can do to diagnose circuit boards.

HVAC Control Systems by Ronnie Auvil

Electricity for Refrigeration, Heating, and Air Conditioning by Russell Smith

Have a question that you want us to answer on the podcast? Submit your questions at https://www.speakpipe.com/hvacschool.

Purchase your tickets or learn more about the 6th Annual HVACR Training Symposium at https://hvacrschool.com/symposium.

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In this episode of the HVAC School Podcast, Trevor Matthews and Bryan dive deep into the transformative potential of artificial intelligence (AI) in the refrigeration and HVAC industries. They explore how AI is not a new concept in their field, discussing how manufacturers like Copeland, Sporlan, and Danfoss have long incorporated AI-driven tools and repositories of information into their applications. The conversation goes beyond simple technological novelty, positioning AI as a powerful learning and troubleshooting assistant for technicians.

The discussion highlights AI's role as a supportive tool rather than a job replacement. Trevor emphasizes that AI cannot physically perform trade-specific tasks like climbing ladders or brazing pipes, but it can provide invaluable guidance, explain complex procedures, and help technicians quickly access specialized knowledge. Particularly beneficial for less experienced technicians working late-night shifts or challenging service calls, AI can serve as an instant reference point, helping to jog memory and provide step-by-step troubleshooting guidance.

Bryan and Trevor both stress the importance of approaching AI with curiosity and critical thinking. They advise against treating AI-generated information as absolute truth, instead recommending users ask follow-up questions, verify information, and use AI as a conversational learning tool. Trevor is actively developing a specialized AI platform for refrigeration training, working to train the system with industry-specific knowledge and real-world experience to create a more accurate and helpful resource for technicians.

Key Topics Covered:

• AI's current applications in refrigeration and HVAC industries
• How AI can support technician learning and troubleshooting
• Strategies for effectively using AI tools
• The importance of maintaining technical knowledge while using AI
• Trevor's ongoing development of a specialized refrigeration AI training platform
• Practical examples of AI use in technical and non-technical scenarios
• Addressing concerns about AI potentially "dumbing down" the industry

For those interested in participating in Trevor's AI beta test, email [email protected] with the subject line "Looking to be included in the beta test for the refrigeration training AI." You can also visit the Refrigeration Mentor website at https://refrigerationmentor.com/. 

Have a question that you want us to answer on the podcast? Submit your questions at https://www.speakpipe.com/hvacschool. 

Purchase your tickets or learn more about the 6th Annual HVACR Training Symposium at https://hvacrschool.com/symposium.

Subscribe to our podcast on your iPhone or Android.   Subscribe to our YouTube channel.  Check out our handy calculators here or on the HVAC School Mobile App for Apple and Android

In this short episode of the HVAC School podcast, Bryan and Tom Lorenz from Copeland talk about the new Sensi equipment interface. This product has been in field trials for months and will be launching in February. It will also be featured at the 2025 AHR Expo in Orlando. You can learn more about when and where the product launch will be at AHR at https://ahr25.mapyourshow.com/8_0/sessions/session-details.cfm?scheduleid=197. 

Sensi is launching the new Sensi equipment interface module (indoor and outdoor), which eliminates the need to pull additional thermostat wire, and it's great for upgrades from A/C units to heat pumps or single-stage or multi-stage units. These have a strong wireless connection that can be picked up approximately 100 feet through walls.

The ideal indoor application will be whenever you have single-stage to multi-stage upgrades and can't pull more wires. Outdoor applications are best for A/C-to-heat pump conversions and upgrades from single-stage to multi-stage. This module also contains outdoor sensors and can work with accessories like dehumidifiers. The Sensi equipment interface module has been tested in extreme weather conditions and has proven its durability.

These will be launched as part of a kit with indoor and outdoor modules and a Sensi Touch 2 smart thermostat. The Sensi Touch 2 will also receive an upgrade to make it compatible with the new Sensi equipment interface module. The Sensi equipment interface module will also come with contractor branding capabilities, which is an option for Sensi smart thermostats and traditional White-Rodgers thermostats. 

Have a question that you want us to answer on the podcast? Submit your questions at https://www.speakpipe.com/hvacschool. 

Purchase your tickets or learn more about the 6th Annual HVACR Training Symposium at https://hvacrschool.com/symposium.

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In this episode of the HVAC School Podcast, Bryan shares his perspective on the growing trend of private equity buyouts and investments in the trades, particularly in home services businesses. He addresses the "buyout epidemic" with a balanced view, acknowledging the significant financial opportunities these deals present while expressing concerns about their long-term impact on the industry and its people.

Bryan discusses how private equity firms are particularly attracted to home services businesses due to their potential for high margins, especially through implementing standardized processes, sales training, and often significant price increases. While he doesn't condemn the pursuit of profits or sales training, he emphasizes the importance of maintaining a balance between technical expertise and sales capabilities. He shares his own experience receiving numerous buyout offers for his company, Kalos Services, and explains why he consistently refuses them despite the potential for substantial financial gain.

The podcast delves into deeper questions about the purpose of business ownership and the true value of money. Bryan characterizes money as "liquid value" or "liquid effort" - a means to an end rather than an end itself. He challenges business owners to consider whether selling to private equity aligns with their core values and the long-term interests of their employees, customers, and the trades industry as a whole. He suggests that rather than selling to outside investors who aim to extract value, owners might be better served by implementing improvements themselves and maintaining control over their business's direction and culture.

Key topics covered in the podcast:

• The current wave of private equity investment in home services and trades businesses
• Different private equity strategies, including "roll-up" acquisitions
• The relationship between sales training, pricing, and profit margins in home services
• The importance of maintaining technical training alongside sales capabilities
• The concept of money as "liquid value" and its proper role in business
• The challenges of maintaining business values and culture under outside ownership
• The difference between ownership that understands the trades versus pure financial ownership
• The potential long-term consequences of concentrated corporate ownership in the trades
• The value of building sustainable, independently-owned businesses
• The importance of developing internal leadership rather than selling to outside investors
• The balance between profitability and maintaining quality service
• The risks of prioritizing short-term financial gains over long-term industry health

Have a question that you want us to answer on the podcast? Submit your questions at https://www.speakpipe.com/hvacschool. 

Purchase your tickets or learn more about the 6th Annual HVACR Training Symposium at https://hvacrschool.com/symposium.

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In this short podcast episode, Bryan talks about the standing pilot gas systems and the ignition strategy in gas-fired appliances. 

Standing pilots are very simple devices that are common in fuel logs, water heaters, and some pool heaters. These devices have a thermocouple or thermopile; in a thermocouple, two dissimilar metals are connected at one end, and there is an electron flow between the metals when one is heated up. A thermopile is a collection of thermocouples in series or parallel to generate more millivolt signals. (Both of these can be damaged if cleaned; don't mistake these for the flame rod! Flame rods can be cleaned with a delicate material.)

To use a standing pilot, turn the dial to the pilot mode and press it in, which allows gas to come through the pilot. Then, you can light the gas (with a lighter or spark mechanism) and keep the dial depressed until there is enough heat generated on top of the thermocouple or thermopile, which allows it to lock in and keep the pilot lit (and pass the entire safety circuit). Then, you turn the gas valve on and let the main burner take over.

If one safety is open, the entire circuit breaks to prevent unspent fuel from accumulating and causing a dangerous condition. One of the main challenges with standing pilots is that they are prone and very sensitive to corrosion due to the low voltage and current. Clean and tight connections can mitigate these risks.

Have a question that you want us to answer on the podcast? Submit your questions at https://www.speakpipe.com/hvacschool. 

Purchase your tickets or learn more about the 6th Annual HVACR Training Symposium at https://hvacrschool.com/symposium.

Subscribe to our podcast on your iPhone or Android.   Subscribe to our YouTube channel.  Check out our handy calculators here or on the HVAC School Mobile App for Apple and Android