271 - I Can't Handle It Anymore, How Do I Teach Them Self - Awareness

This week on the podcast, Dr. Andy Roark and former practice administrator and veterinary practice management super nerd Stephanie Goss dive into an email they received in the mailbag. A listener of the podcast heard episode 229 where a technician was sure that the team had to be talking behind their back. Andy and Stephanie discussed having self-awareness as a skill in that episode and our listener wanted to know how to handle it when you have a team member or team members who seem to have little to no self-awareness skills. The questions boiled down to "How do you actually teach self-awareness?" Is it actually possible? Andy and Stephanie feel really strongly that for the most part it is and there are some ways that make approaching the teaching aspect a lot less of an uphill battle. This is a rowdy one, let's get into this...

RESOURCES MENTIONED IN THE EPISODE

DiSC Information and Assessments

https://www.discprofile.com/what-is-disc

Veterinary Leadership Institute's Veterinary Leadership Experience

https://veterinaryleadershipinstitute.org/programs/vle/

UPCOMING EVENTS/INFO

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An Uncharted Leadership Essentials Certificate provides you with seven crucial building blocks to lead with confidence at any level and achieve excellence in your veterinary practice.

This new Certificate program offers 8 hours of CE in an on-demand format that will equip veterinary professionals to lead high-performing and collaborative teams. Our Uncharted members get special access included in their membership so there has never been a better time to join the community than right now!

https://unchartedvet.com/certificates/

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Do you have something that you would love Andy and Stephanie to discuss on the podcast? If so, send us a message through the mailbag! Submit it here: unchartedvet.com/mailbag