On this week's episode, I have Zack McGill. Right now, Zack is focused on helping companies improve their customer journey but it has been an adventure in itself discovering his true calling. He coasted through high school but underestimated the university workload and quickly landed on academic probation. From there, he transferred from Business into Economics, graduating with a degree in Applied Energy. After completing post-secondary, he turned down 5 different opportunities from large oil and gas companies before finding his true calling in sales and customer service. Tune in this week to hear how he's turned an Arts degree into a dream job, sharing some great insight on being successful in customer service, sales and all of his lessons along the way.