The COVID-19 pandemic and a hard market have combined to hit brokers' businesses - but there ways to turn the situation into an opportunity as this brokerage president explains

In this episode, IBA Talk sits down with the team at ITC to discuss digital solutions that can help improve customer experiences and relationships with insurance agents. Today’s clients are looking for convenience and trust. And, while technology cannot replace relationships with clients, this episode discusses how it can help build and support them.

Insurance industry leader outlines how the right investments can achieve superior outcomes - and where to focus those investments.

IB sits down to discuss proven sales strategies with Ryan Dohrn of Sales Training World.

From broker transparency, to the impact of the COVID-19 pandemic, this renowned leader casts his eye over the current insurance landscape.

In this episode, IBA sits down with Dr. Tom Jeffery, senior hazard scientist for CoreLogic Spatial Solutions, to discuss the threat of the incoming wildfire season, and the compounding concerns of the COVID-19 pandemic that make wildfire preparation and response more complex and difficult.

In the latest IB Talk we get to the bottom of the business interruption controversy on the back of the COVID-19 pandemic, how it has impacted clients and where the industry should go from here.

How can insurance companies do the right thing on diversity, inclusion and well being? A globally renowned thought leader sets the record straight

It's time for insurance to boost its conduct and culture - but how is it done? Do broker commissions need to go? How big an issue is transparency? Katrina Shanks, CEO of Financial Advice New Zealand, gives us her thoughts

How can insurance improve its image problem over trust? Prue Willsford, CEO of ANZIIF, explains as she delves into her career and being a woman at the top of a region's insurance industry.