In this episode of the iCantCU Podcast, I talk about dealing with Verizon customer service (again) and one thing in particular they said to me: Sorry to hear about the handicap. That's great, but did it change the way they tried to help me? The agent even told me they weren't going to have me try something. If I were sighted, would they have had me do it? One thing I know, it didn't get me Netflix or Hulu any quicker or access to the sites on the internet I couldn't reach. Questions, comments, show ideas? Call (646) 926-6350. Show notes at https://www.iCantCU.com/080