Although Caribbean countries have been implementing e-government projects for well over a decade, generally, citizens still complain about how difficult and time-consuming it is to interact with Government. Bernadette Lewis, the Secretary General of the Caribbean Telecommunications Union, tells us why that is the case, and instead of e-government, why the region should be focussing on migrating towards 21st century government.

Show notes and links to some of the things mentioned during the episode can be found at ICT Pulse

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