Chatbots are all the rage these days. Kern Elliott, Senior Professional Applications Support, at the National ICT Company Limited, also known as iGovTT, helps us understand the basics of chatbots, along with key considerations when deploying them, and what might be the future of chatbots.

Show notes and links to some of the things mentioned during the episode can be found at www.ict-pulse.com/category/podcast/

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