What if the ID badge on your lanyard could start a conversation instead of just opening a door?

In this episode of Identity in Action, Lindsay Martin-Nez sits down with Naomi Clare, founder and CEO of StoryCraft Lab, to talk about the research behind human belonging and what it means for how we design workplace culture. Naomi's team built the Belonging Playbook in partnership with Google's Experience Institute, studying hundreds of stories to understand what actually makes people feel like they belong somewhere.

The conversation covers the pathway from invitation to being welcomed to being considered, the surprising power of small moments (including a story about a stairwell encounter that changed one man's career), and why Naomi calls the badge a gift: a blank canvas most organizations never think to use with any intention. Lindsay shares her own experience adding interest icons to employee badges at her former company, and Naomi explains why that kind of detail does more for connection than most people realize.

If you've ever wondered why some workplaces feel like a community and others feel like a building full of strangers, this one's for you.

We're extremely excited to have Jim Culbert, Chief Operating Officer from Duval County Public Schools join us for our first episode of Identity in Action!

Duval County Public Schools is one of the largest school districts in the U.S. Their size is impressive, but not nearly as impressive as the technology and innovation behind their badging program.

Listen in to learn more about how students utilize badges at their campuses every day, what Jim thinks of the future of the badge in their district looks like, and what he hopes students feel every time they put their ID on in the morning.

If you issue credentials, carry one, or care about the people who do, this is an episode you won't want to miss!