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In this episode of Sit Down with Sunder, Responsive CIO & CPO AJ Sunder joins host Jennifer Cannizzaro to tackle the question teams are asking in 2026: If AI makes it easy to build software, should you actually build it…or buy it?AI-assisted coding can produce “meaningful applications in an afternoon.” But Sunder argues the real costs show up after the prototype: deployment, ownership, security, compliance, and long-term maintenance—the parts AI hasn’t made easier yet.What you’ll learn:1. Why build vs. buy feels more urgent now than it did even 12 months ago2. The “shiny object” trap: building is fun, but owning is hardGovernance and risk: why internal apps still create real exposure (PII, privacy, access control)3. How to think about systems you don’t want to leave to chance (e.g., CRM, payroll, SRM)4. A practical decision framework + scorecard to evaluate build, buy, or hybridThe framework (quick preview):Sunder’s criteria include: business criticality, user scope, integration complexity, lifecycle velocity, and data sensitivity—and a key reminder: ask these questions before you start building, because teams get emotionally attached fast.Want the full scorecard? Read the companion blog!About Responsive: Responsive is the AI and industry leader in Strategic Response Management (SRM), helping organizations govern knowledge and deliver trusted, winning responses at scale.
By ResponsiveIn this episode of Sit Down with Sunder, Responsive CIO & CPO AJ Sunder joins host Jennifer Cannizzaro to tackle the question teams are asking in 2026: If AI makes it easy to build software, should you actually build it…or buy it?AI-assisted coding can produce “meaningful applications in an afternoon.” But Sunder argues the real costs show up after the prototype: deployment, ownership, security, compliance, and long-term maintenance—the parts AI hasn’t made easier yet.What you’ll learn:1. Why build vs. buy feels more urgent now than it did even 12 months ago2. The “shiny object” trap: building is fun, but owning is hardGovernance and risk: why internal apps still create real exposure (PII, privacy, access control)3. How to think about systems you don’t want to leave to chance (e.g., CRM, payroll, SRM)4. A practical decision framework + scorecard to evaluate build, buy, or hybridThe framework (quick preview):Sunder’s criteria include: business criticality, user scope, integration complexity, lifecycle velocity, and data sensitivity—and a key reminder: ask these questions before you start building, because teams get emotionally attached fast.Want the full scorecard? Read the companion blog!About Responsive: Responsive is the AI and industry leader in Strategic Response Management (SRM), helping organizations govern knowledge and deliver trusted, winning responses at scale.