Responsive Academy’s Helene Johnson spoke with Lynda English, Senior Director of Research and Proposals at Open Up Resources, to explore how her team overhauled their RFP process with the help of Responsive AI, sparking the “Summer of Responsive.”

From eliminating content chaos to building a self-service model for sales, Lynda shares how her team felt more confident than ever using Responsive to scale smartly and sustainably.The results speak volumes: 40% of proposal work offloaded through automation, RFP turnaround time cut from two weeks to two days, and sales team requests dropped from 54 to just 3 in a single year.

Lynda reveals how her team used intake surveys to cancel meetings, tagged their most trusted answers with a “golden response,” and turned content cleanup into a company-wide initiative.

Looking to refresh your process? This is one blueprint you’ll want to steal.

Want to know how Microsoft's proposal team skyrocketed library usage by 60% using AI?

Alexis Hourselt, Director of Microsoft's Proposal Center of Excellence, shares with Responsive exactly how her team has embraced AI-driven Strategic Response Management (SRM) to improve proposal quality, speed, and accessibility across a global organization with over 21,000 users. Learn about Microsoft's innovate "Copilot Challenge," the powerful AI tools they've adopted, and how automation is shaping their future.

Discover more about Responsive at ⁠https://www.responsive.io/

This interview was recorded in April 2025. In July 2025, Alexis took on a new role at Microsoft as Compliance and Operations Leader.

Responsive's own Jennifer Cannizzaro is joined by APMP's Julia Duke (COO) to explore the findings of the 2025 State of Strategic Response Management (SRM) Survey, highlighting the evolving landscape of proposal teams, buyer behavior, and the integration of AI in Strategic Response Management. Join the two as they discuss the importance of knowledge management, the perception gap between executives and proposal teams, and the necessity for organizations to adapt to technological advancements while maintaining a focus on human resources.

Now more than ever, teams need strategic investments in both staffing and technology, as well as the critical role of training and collaboration in leveraging AI effectively.

What do you get when three tech leaders with a shared frustration sit down at a Starbucks and decide to build something better?

The co-founders of Responsive (formerly RFPIO) reveal how a common pain point in responding to RFPs sparked the creation of a platform that now powers all types of information exchange at over 2000 organization around the world, including 20+ of the Fortune 100.

From that pivotal coffee shop conversation to becoming the category leader in Strategic Response Management (SRM), this is the inside story of how Responsive transformed the way companies approach bids, proposals, and high-stakes information exchange.

In this video, the three co-founders cover:

• How AI has been core to Responsive’s product strategy from day one
• The early product decisions that helped win over customers like Microsoft and Smarsh
• Why culture and core values remain foundational to our growth
• How Responsive became a full SRM platform for the modern enterprise

Whether you lead a proposal team, manage security questionnaires, or just want to see how tech, customer insight, and AI can fuel a company’s growth, this is the story for you.

Join Responsive for a discussion with bidding and proposal expert Darrell Woodward (Director, Prosfora Solutions) as he shares his transition from in-house roles to thriving as a freelancer in the world of proposal management.

Hosted by Jennifer Cannizzaro (VP Product Marketing, Responsive), the pair dives into how technology and AI are reshaping the bidding landscape, making processes smarter and more efficient.

Darrell discusses the crucial role of knowledge management, the power of building authentic relationships, and why team wellbeing should never be overlooked in high-pressure environments. Darrell challenges the traditional reliance on win rates, proposing more meaningful success metrics for modern bid professionals.

Learn more: about Responsive at responsive.io/