In this episode we get into Tom's new site, the chaos of opening over Easter, and why the "river of operations" pulls even experienced operators under.We talk Whitbread, Pizza Express, Franco Manca and why pubs are holding up while mid-market casual dining isn't.And Travis shares what came out of the recent Ops Club's Q1 margins session.

In this episode we get into Tom's new site, the chaos of opening over Easter, and why the "river of operations" pulls even experienced operators under. We talk Whitbread, Pizza Express, Franco Manca and why pubs are holding up while mid-market casual dining isn't. And Travis shares what came out of the recent Ops Club's Q1 margins session.

If You're Surviving, You're Winning

The Ops Club is a no-nonsense look at how hospitality really runs. Tom and Travis have spent 20 years across everything from big-brand rollouts to tiny independents. We talk shop - what worked, what didn’t, and what we’d do tomorrow. Expect honest stories from our own operations, plus conversations with awesome industry guests who’ve actually been there and done it.

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The Ops Club is a no-nonsense look at how hospitality really runs. Tom and Travis have spent 20 years across everything from big-brand rollouts to tiny independents. We talk shop - what worked, what didn’t, and what we’d do tomorrow. Expect honest stories from our own operations, plus conversations with awesome industry guests who’ve actually been there and done it.

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If You're Surviving, You're Winning

If You're Surviving, You're Winning