In this episode of the Failure Is Knowledge Podcast, Terryl Humphrey talks about creating steps for your business and explains why it stood out to him.

During the episode, Terryl shares how he used to wing it, and how his mindset changed once he understood that “when you create steps for your business, you are creating systems for your business.” 

He gives examples from cutting hair, Starbucks, working at a movie theater, real estate, and how he started using “kindling” to remove the back-and-forth of scheduling and “remove the friction.”

Terryl explains three key things he keeps coming back to: blueprint, steps to follow, and checklist. He also talks about testing your steps by experiencing your product as the customer, and why “feedback is what feeds the business.” 

He connects this to improving how he communicates, learning from mentors, and building a business that runs smoother instead of feeling like a hobby.

This episode is for listeners who want their business to feel more organized, more repeatable, and less overwhelming by following the steps consistently.

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