Marketing Talks

Ikkyu's Critical Core Personalization as Strategic Advantage


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This analyzes Ikkyu's critical core strategy, a concept focused on achieving competitive advantage by pursuing seemingly irrational actions that are, in fact, strategically coherent in the overall business context.

Specifically, the text explores Ikkyu’s decision to prioritize "personalization" (属人化) over industry-standard "systemization" (仕組み化), arguing that this allows the company to attain "abnormal evolution" rather than mere standardized improvement. This counter-intuitive approach exploits the "blind spot of the wise," as competitors avoid imitation due to perceived high risk.

It emphasizes that an effective strategy must be framed as a compelling story that connects high-level objectives (the general argument) with specific, potentially controversial actions (the specific details) to ensure organizational alignment and execution.

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Marketing TalksBy Catherine and Tom