In this episode of Pinpoint Unfiltered, Rachel and Josh sit down with Ramiro Roballos, Co-Founder & CEO of Tukki, an immigration platform helping individuals and companies navigate the U.S. immigration process with a human-first approach.Together, they dive into why technology should support people - not replace them - what founders often get wrong about customer experience, and how immigration, relocation, and real estate are more connected than most people realize.Whether you're relocating to NYC, building a company, hiring international talent, or simply curious about what makes great service stand out, this conversation is packed with practical insights.In this episode:- Why immigration is still a people business- How technology should improve and not replace human service- The biggest mistakes founders make as companies grow- Angel investors vs. venture capital- Staying connected to the people you're actually serving- Lessons from building a startup in the AI era- Why relocation is about much more than finding housingAbout Our Guest:Ramiro Roballos is the Co-Founder & CEO of Tukki, an immigration platform combining legal expertise with technology to simplify the U.S. immigration process for individuals and employers.Connect with Ramiro:🔗 LinkedIn: https://www.linkedin.com/in/ramiro-roballos/🌐 https://tukki.ai/Looking to relocate to NYC?Pinpointe Group specializes in helping renters, buyers, and relocating professionals navigate New York City with confidence.🌐 https://pinpointe.nyc/Subscribe for more conversations about NYC real estate, relocation, entrepreneurship, and life in New York.