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00:17 Ynzo’s introduction to Tony’s 07:55 Laying the HR Principles 13:00 Tony’s Chocolonely’s mission 20:51 Changes within the company 25:30 Team and Impact  35:25 Becoming a global brand 41:05 Tony’s documentary and becoming a Serious Friend 44:30 Adapting to the pandemic and supporting others 01:03:00 Social Innovation and Tony’s Unlimited 01:06:40 Meeting the farmers and being a fair-trade company 01:17:07 Keeping Serious Friends engaged 01:25:00 Telling your story and building your audience 01:29:08 Last tips and closing  

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