The conversation discusses the difference between implementation consulting and campus transformation consulting in the context of higher education. 

Takeaways

 - Implementation consulting and campus transformation consulting are different approaches to change in higher education.
 - Implementation consulting focuses on technology changes, while campus transformation consulting focuses on people and process transformation.
- Campus transformation consulting aims to create a student-centric campus and drive outcomes for students.
 - Investing in campus transformation architecture is crucial before implementing software.

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