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Implementing a Patient Satisfaction Program
In this episode, Susan Keane Baker will share with you how to implement strategies that result in enhanced job and patient satisfaction. This 30-minute Practice Management Nugget will give you practical tips, tools, and resources on:
Susan Keane Baker, MHA
Author, Managing Patient Expectations
Email: [email protected]
Website: www.susanbaker.com
Twitter: @SusanKB
Download the Learning Resource Guide
For more information on this podcast and for additional resources, see our blog post here: http://informationmanagers.ca/patient-satisfaction
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By Jean Eaton
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In this episode, Susan Keane Baker will share with you how to implement strategies that result in enhanced job and patient satisfaction. This 30-minute Practice Management Nugget will give you practical tips, tools, and resources on:
Susan Keane Baker, MHA
Author, Managing Patient Expectations
Email: [email protected]
Website: www.susanbaker.com
Twitter: @SusanKB
Download the Learning Resource Guide
For more information on this podcast and for additional resources, see our blog post here: http://informationmanagers.ca/patient-satisfaction