Citizen identity and access management solutions can enhance government's digital engagements with their residents. Discover the resources referenced in the episode:

• Tyler’s white paper, Improving Resident Engagement With Identity and Access Management
• Tyler's e-book, A Digital Government Guide to Modernizing The Resident Experience
• The Tyler Tech Resource Center 
• City Hall Selfie Day with ELGL 

In this episode, Mike Teeters, Tyler’s Senior Product Manager of Corporate Development, and Nick Winston, Sr. Director of Product Strategy for Tyler's Digital Solutions Division, share their thoughts on CIAM, how residents are interacting with these systems, and how governments can deliver better services by creating a digital profile for their residents that can be shared across departments and jurisdictions.