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Improve The Customer Experience by Putting Your People First w/ Alan House
Travel to, through, and from the airport can be a bit stressful; especially as we’ve navigated safety concerns through the COVID-19 pandemic.
Our guest today, however, is here to talk about all the ways that experience is improving and just how important it is to value your employees.
Today’s guest, Alan House, Chief Human Resources Officer at OTG Management, talks about the airport experience, employment procedure, and the value of HR.
He joins the show to discuss:
- Innovation at OTG Management and the roadmap for the next 12 months
To hear more episodes like this one, subscribe to CHRO Champions on Apple Podcasts , Spotify , Google Podcast, or wherever you listen to podcasts
View all episodes
By TotemTravel to, through, and from the airport can be a bit stressful; especially as we’ve navigated safety concerns through the COVID-19 pandemic.
Our guest today, however, is here to talk about all the ways that experience is improving and just how important it is to value your employees.
Today’s guest, Alan House, Chief Human Resources Officer at OTG Management, talks about the airport experience, employment procedure, and the value of HR.
He joins the show to discuss:
- Innovation at OTG Management and the roadmap for the next 12 months
To hear more episodes like this one, subscribe to CHRO Champions on Apple Podcasts , Spotify , Google Podcast, or wherever you listen to podcasts