Knowledge on the Go

Improvement Journey with Contextualist Model for Change


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Michelle Lewis and Pat Reagan Webster discuss the challenges and successes of Strong Memorial Hospital’s improvement journey with onset C. difficile infection rates.

 

Guest speaker:

Pat Reagan Webster
Associate Quality Officer
Strong Memorial Hospital

 

Moderator:

Michelle Lewis
Senior Director, Programs
Vizient

 

Show Notes:

[01:09] Strong Memorial Hospital had plateaued in its efforts to decrease hospital-onset C. difficile infection rates.

[02:06] Strong’s successful prevention team was diverse and physician-led.

[04:09] Strong’s analysis, using the contextualist model, included brainstorming drivers, blueprinting, and identifying barriers.

[07:06] Interventions were established, monitored, and modified appropriately.

[08:38] COVID continues to cause challenges.  

[09:42] Interventions have proven to be successful, and infection rates have dropped dramatically.

[10:24] Strong made “really significant change in a time when we thought no change was possible.”

 

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Knowledge on the GoBy Vizient Performance Improvement Collaborative

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